Integration Specialist

Make a difference.

As an Integration Specialist, you will provide first or second tier support on integrations, questions and issues arising from e-business customers, E-Business Development Managers (eBDMs) and Graybar employees. You will provide guidance and support to e-business customers on e-business solutions deployed in the production system.

This is an entry level e-business position.

In this role you will:

• Provide first tier support for E-Business Development Managers (eBDMs) with new e-business deployment requests

• Provide first tier support for e-business customers seeking assistance with recently deployed solutions

• Assist eBDMs with integration of e-commerce solutions

• Provide second tier support for e-business questions and issues from Graybar employees

• Work with E-Business Analysts during deployment phase to gather data necessary to provide customer specific catalogues, templates and reports for customers' third party systems

• Perform customer specific third party price file support

• Ensure customer information is documented and always kept up to date

What you bring to the table:

• Minimum 1 year experience required, 2+ years of relevant experience preferred

• 4 year degree preferred

• Knowledge SAP and the following e-business solutions strongly preferred: ESI Solutions, Punchout, Hosted Catalogs, SmartStock

• Strong knowledge in Excel, Word, Access, Visio and SharePoint

• Strong analytical skills

• Strong verbal and written communication skills

• Strong organizational skills to handle multiple requests simultaneously

• Ability to complete tasks timely, accurately, and document activities

• Ability to express technical concepts in business terms

• Ability to make sound decisions after analyzing specific needs

• Ability to work cross-functionally

Work Schedule & Pay Details:

• This position will have a hybrid schedule of 2 days in our St. Louis office and 3 days remote.

• The starting hourly rate for this position is $25.76; subject to change based on experience.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

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