Integration Manager

Swisslog Ohio , IL 61349

Posted 3 months ago

Integration Manager

Mason, Ohio


As an Integration Manager you work directly with Sales, Systems Engineering, Engineering, Project & Site Management, Software, Controls, as well as our vendor teams. You ensure homogenization on system design, development, and implementation to deliver an on-time, highly-efficient, and high-quality project solution that meets the contractual requirements.

  • Ensures overall system functionality and performance by ensuring that the all systems within Swisslog's scope of supply are implemented in a way to fulfil the contractual obligations.

  • (Ensures that all required system functions and strategies defined in the contract are tested and accepted by the customer.

  • Takes over accountability for entire solution integration of Swisslog scope of supply in line with contractual obligations.

  • Supports the Project Manager regarding all integration tasks of the overall material handling system.

  • Decides upon functional divisions between involved systems i.e. where a certain issue, function or strategy is to be addressed and solved.

  • Ensures overall system functionality and performance by ensuring that the subsystem and higher tier SW / Controls functionalities are implemented fulfilling the contractual obligations.

  • Development of process and schedule for commissioning and integration phase including KPIs

  • Represents Swisslog's interests towards the end customer and subcontractors and reports to the GC project manager as part of the project organization.

Core Tasks

  • Providing sales support on system analysis and design prior to contract award, incorporating knowledge regarding past lessons learned

  • Providing sales support during offer / contract evaluation on acceptance procedure definitions and commissioning / integration time scheduling

  • Analysis of system performance requirements comparing individual subsystem performance, system simulation results and its input assumptions

  • Assess subcontractors, evaluate returns from quotations and input on subcontractor selection

  • Consulting and direct involvement in the production of subsystem-to-subsystem interfacing documentation (low and high-level). Requirements management through execution

  • Oversight and consulting during the phase of engineering and detailed design, starting and maintaining a punch list for the overall system integration.

  • Involvement in the review of all functional specs during engineering

  • Participation, consulting, and general oversight for any project FATs (factory acceptance testing) and SATs (site acceptance testing) that involve critical equipment and/or new technologies

  • Participating in on-site installation planning discussions to minimize project Cost of Poor Quality (CoPQ) due to new or changing requirements that may not be communicated to all stakeholders

  • Leadership and development of a system acceptance testing plan with internal teams and customers in accordance with the project contract in order to plan for achievement of PAC (provisional acceptance)

  • The Integration Manager shall act as the primary point of contact for system acceptance testing coordination, development, and execution. (internally and externally)

  • Monitoring and controlling / planning participation of onsite commissioning and integration activities, submitting periodic (daily, weekly, and/or monthly) integration reports, whilst maintaining the integration punch list

  • Providing reports for multiple audiences including site team, customer, senior management

  • Consulting and oversight during customer ramp-up leading to FAC (final acceptance), including the execution of any required FAC testing


  • Required to provide out of hours to coordinate and clarify functionality amongst all system suppliers

  • Ability to travel around 40% - 50% and work outside standard business hours if required


  • Diploma Degree in Mechanical / Electrical / Controls / Software Engineering or equivalent

  • Knowledge of Simulation & Emulation technologies


  • Microsoft Office, Project

  • AutoCAD

  • Writing and interpreting specifications

  • Project management

  • Experience in the management of teams of subcontractors

  • Experience with the implementation of automated material handling and logistics systems

  • Solid understanding of information systems and engineering theory and the project life cycle for material handling systems

  • Sound application knowledge of automated material handling equipment such as AS/RS, pallet and case conveyors, sorters, AGV's, monorails

  • Good knowledge of the Swisslog products and solutions across all tiers, i.e. subsystems and warehouse management system functionality

  • Knowledge of subsystem interfaces (SIS an asset)

  • Commissioning of automated material handling systems for several years

  • Data and information analysis, troubleshooting / fault-finding

  • Risk Management


  • Communicates openly and effectively with all stakeholders

  • Team - leadership and management

  • Planning and organization (time management)

  • Ability to see cross connections between various aspects of a complex (project) set-up

  • Business sense and grasps opportunities

  • Analyses of data and information

  • Pragmatic approach to finding solutions

  • Establishes effective work relationships within team and across departmental boundaries

  • Takes initiative

  • Strong commitment to safety, quality and customer satisfaction

  • Appropriate delegation of tasks


Swisslog offers members a compelling package, which includes competitive pay, superior benefits, an outstanding work environment and opportunities for career development. Through these comprehensive offerings, every individual has the chance to achieve significant growth, both financially and professionally.

To apply, please complete the online Applicaation form.



Christina Tilly

Human Resource Business Patner

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
NF Tech Operations Manager


Posted 2 days ago

VIEW JOBS 2/22/2020 12:00:00 AM 2020-05-22T00:00 Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! Compensation Grade: G3 FALU, FLMI and CLU certifications are a plus. This role does not require the Series 6 & 26. Job Description Summary Summary: Manages a team's day-to-day operations, administration and relationships with stakeholders. Ensures that an On Your Side service experience is provided and relationships are managed with our sales partners, firms, third-party administrators, producers, agents, and customers. Responsible for client satisfaction and retention, CEM results, deepening NF relationships and strict adherence to and enforcement of all financial controls as well as legal and regulatory guidelines and regulations set forth by state insurance and securities departments, FINRA, SEC, NF Compliance, and the NF Anti-Money Laundering Steering Committee. Responsible for high level, specialized, technical expertise related to financial services products including but not limited to: research, consulting and providing recommendations. Job Description Reporting Relationships: Reports to an Director or AVP. 5-15 associates typically at the D-G levels report to this role Core Duties and Responsibilities: 1. Performance (Team) - Manages and provides oversight to team roles and responsibilities. Forward facing; manages performance of customers satisfaction, interaction quality and relationships. Clear focus on managing relationships both internally and externally. Establishes best practices for quality, production standards, relationship management, delivering on customer requests and schedule to adhere to compliance guidelines. Uses quantitative and qualitative metrics to ensure high client satisfaction. 2. Planning (Projects) - participates in, sponsors and/or owns major projects, manages the activities and staff providing guidance to supporting departments on team - assists in identifying and establishing best practice relationship management guidelines and process improvements that enhances delivery of services to customers aligned with industry and regulatory requirements. Projects often include industry wide committees and involvement of key internal and external partners. 3. People (Performance Management) - Drives a culture of coaching and feedback for personal and professional guidance. Develops talent in the organization for succession planning and handles all performance management tasks and related functions for team. Ensures associates are current and knowledgeable of the industry, competition and regulatory environment. Promotes industry training and involvement in related organizations. 4. Partnerships (Relationship Management) - Owns the service relationships requiring a high level of technical expertise, and high touch, highly satisfied relationships are crucial for client and asset retention. Helps build and strengthen relationships through presentations, intermediaries and/or direct contact. Some travel is often necessary. Partners closely with Sales partners to ensure overall satisfaction with Nationwide. Develops staff to find ways to deepen Nationwide relationships and create additional sales opportunities for our Sales partners. 5. Customer Service - monitors activities (phone, email, in person visits) to ensure clients are served timely and meets/exceeds quality standards. Responds to escalated service issues and calls from our internal and external sales partners, firms, producers, and customers. Works closely internal/external partners to ensure resolution. Works with various back office and internal departments to advocate for their relationships. 6. Finance and Regulatory Oversight - Manages the implementation of all enacted state and federal regulations for products and procedures; ensuring Operations (an other impacted) is prepared and informed of audits/regulatory/legistive changes in a timely manner. Partners with appropriate teams or individuals for the coordination of responses to audits (or other regulatory matters), including system partners for data requests. Manages staff responsible for drafting regulatory agency reports and findings and works closely with the office of Corporate Compliance to resolve any issues. 7. Continuous/Change Management - uses outside-in approach and services as the "voice of the customer" in driving improvement opportunities. Manages the staff that takes audit recommendations and calibration sessions through the continuous improvement model. Identify key opportunities for processes and procedures to be enhanced and aligned to ensure consistency and adherence to regulatory requirements including improvements outside of their own teams that would benefit their relationships. Utilize findings to identify key process and/or technology needs within the Operation Center. 8. Budget - Manages expenses to the established budget and identifies opportunities and implements solutions to streamline process and reduce operating expenses. Participates in annual budget process to ensure adequate staffing and funding for providing OYS levels of service. 9. Licensing & Commissions roles: Manages a staff responsible for conduct producer screening and background investigation reviews to ensure producer candidates are of good character; prepares case files to be reviewed by the Licensing & Appointment Review Committee and communicates with candidates who have been denied appointment with the Nationwide Life Companies and/or Nationwide affiliated Broker Dealers. 10. NBSG and RP Roles: Manages a staff to build relationships with Advisors, Plan Sponsors and Third-party Administrators. Managers need to have 401(k), 457, COLI, ERISA expertise, plan administration, Pension Protection Act, plan compliance testing and plan design knowledge to lead their groups performing these tasks. Need to work with Plan Sponsors, plan auditors and legal teams to ensure plans are being accurately administered and that all elements of ERISA or COLI/BOLI compliance are upheld as appropriate. 11. May provide management and oversight for underwriting staff. 12. Performs other related duties as assigned. Typical Skills and Experiences: Education: Undergraduate degree in business administration, management, finance, pre-law or related field and/or technical insurance coursework preferred. Licenses/Registrations/Designations: FINRA Series 6 and 26 licenses are typically required. Experience: Minimum 7 years financial services experiences in a customer service, quality control or operations environment. Supervisory experience required. Knowledge: Extensive knowledge of insurance industry concepts including but not limited to: Financial Services products, regulations, and guidelines. Retirement Plan or COLI expertise is required. Skills/Competencies: Effective team leadership and management skills. Strong verbal and written communication skills. Must be able to present outside Nationwide walls. Relationship building people skills are needed. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values and Guiding Behaviors. Job Conditions: Overtime Eligibility: Not eligible (exempt) Working Conditions: Normal Office Conditions. May require infrequent travel. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Job Evaluation Activity: 01/2012 CB, PYC Nationwide Ohio IL

Integration Manager