Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
Integration Manager - Channel Leader (Senior Manager)
Location: Hermitage/Nashville, TN
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.
Work you'll do
As an integral member of the Deloitte Application Studios (DAS) organization and Global SAP S/4 Support team, the Integration Manager will act as the servant leader and coach of the ITS Solution Engineers within the Global Financial Services (GFS) Global Process Owners (GPO) Center of Excellence. You will be collaborating with Global Finance Process Owners and the Global SAP S/4 Support team to define roadmaps, plan, and align all aspects of the Global SAP S/4 Finance solution and member firm integrations.
You will oversee multiple resources responsible for working with the business to define scope, business processes, business integration methodology, integration standards, high-level integration business architecture, user experience, and customer interactions as necessary for the successful delivery of products and services. In addition, you will collaborate with internal IT leaders, stakeholders, and business constituents to ensure alignment with defined business and technology strategies.
Specific Responsibilities include:
Responsible for prioritization and alignment of business requirements and projects for the Global SAP S/4 solution
Understand customers' business strategy and needs, and possesses ability to translate those for effective solution delivery
Establish and communicate the long-term solution roadmap and incremental plan/phases
Advises business owners on high level solution identification or feasibility
Facilitate Incremental Planning readiness by fostering the preparation of Vision and Backlogs, and through continuous Planning meetings to define scope of upcoming phases
Develop and manage investment portfolio for the Global SAP S/4 Support COE team
Direct management responsibility for personnel in his/her ITS GPO COE (Center of Excellence Solution Engineers)
Effectively guide through the following aspects of customer solution delivery: prioritization, high-level roadmap/planning, customer training, user acceptance testing, and deployment.
Encourage and facilitate collaboration between GFS, Member Firms, and Global SAP S/4 Support team
Maintain a working knowledge of all relevant GFS, ITS and Firm strategies
Provide insight into key technology initiatives from DAS which may impact the customers/business
Manage risks/issues and dependencies that arise with services provided by DAS
Escalate and track impediments
Provide influence and guidance to the Technology Director to ensure governance, standards and processes are understood and taken into account as part of ongoing portfolio management
Build and maintain a 'trusted advisor' relationship with senior business leaders and stakeholders
Anticipate and recognize change throughout the organization. Understand if there are implications which may impact the channel and mitigate or communicate as appropriate
Provide regular, formal, communications for visibility and transparency to ensure that Technology Directors and GFS / Member Firm business leadership are adequately apprised of project statuses, successes, potential for risk and/or identified issues
Foster a climate conducive to establishing positive working relationships with customers (internal and external)
Ensure ITS channels and leaders (as appropriate) are kept up to date on key projects and initiatives
Deloitte has revolutionized software and application delivery, creating a model that's scalable, cost-effective, and leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, the application studios deliver innovative digital solutions to businesses, service lines, and industries with proven bottom-line results.
The 570+ applications in Deloitte's enterprise application portfolio are created to solve highly complex business problems and lead in practitioner productivity in an increasingly mobile, interconnected, and rapidly evolving landscape. From true enterprise apps enhancing daily productivity to business-enabling systems, ITS Deloitte Application Studios teams enable Deloitte professionalsacross business linesto serve clients with distinction.
Information Technology Services (ITS) helps power Deloitte's success. ITS is the engine that drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The ~2,200 professionals in ITS deliver services including:
Security, risk & compliance
Deloitte Application Studios (DAS)
Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools which empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.
Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.
Minimum of 10 years of in-depth experience in SDLC, solutions design, and delivery of enterprise solutions. Experience Agile/Scrum projects a plus.
Minimum five (5) years' direct experience delivering Finance solutions
Minimum three (3) years' experience in Senior IT leadership role responsible for IT transformation initiatives
Experience working with business owners and development teams to document and clarify business and user requirements and manage scope of defined features and functions during project lifecycle.
Experience leading a technical organization including budgeting, staffing, communications (internal and external), and prioritizing competing demands
Significant experience in dealing with leadership (service line level) in understanding the needs of client service
Superior people and relationship management skills
Demonstrated ability to leverage technology to solve a specific business need
Experience managing across a matrixed organization to deliver technology solutions and results for functional leadership/stakeholders
Knowledge of firm and industry technology that can be applied to Global Finance customer solution delivery
Excellent written and verbal communications skills. Must be able to analyze, understand, and communicate complex ideas across a varied audience
Excellent planning and organization skills. Ability to take a project/initiative/program from ideation and organize a plan to deliver the final working solution.
Must be able to effectively manage scope of projects and expectations of project stakeholders. Strong negotiation skills required
Expert problem solver. Ability to find simple answers for complex questions or problems. Uses knowledge gained through prior experience, education, or training to resolve issues and remove project barriers
Must have strong analytical abilities, negotiation/presentation skills, and organizational/planning abilities.
Ability to establish and maintain positive working relationships with customers, yet represent accurately the perspective of Technology.
Experience in implementing quality guidelines, standards and procedures.
Demonstrated ability in developing technical professionals including mentoring, evaluation, handling talent specific issues, training requirements and career counseling
Passion and commitment for the organization/team/role
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.
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As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: E19NATSSRMJD060-ITL7
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