Work with customers in order to analyze business requirements, with implementation of those requirements within the existing data model, or formulation of design enhancements to the data model to fulfil those requirements.
Consult with customers on high level integration architectures and methodologies including, but not limited to, VISION Channel Manager.
Have extensive knowledge of VISION Channel Manager, its capabilities, deployment and development methodologies.Must be able to articulate why VCM or why not VCM.
Data Mappingof inbound (XML1) and outbound (XML3 + POSLog) customer data feeds including:
Have a deep understanding of VISION Commerce Suite data interfaces and the ability to influence data feed structures to ensure adherence to defined non-functional data requirements:e.g. Product/Price/Store explosion, deltas
Have a deep understanding of operational implementation and support of specified Integration Methodologies including error/non-happy-day scenarios of re-sends, duplicates, drift etc.
Have a deep understanding of and ability to influence data providers regarding day-in-the-life structure of data feeds including batch controls, near real time consumption / production, emergency changes etc.
Influence and work closely with both Software & Data Architecture teams to ensure production of software that facilitates operational data integration
Preparation and interpretation of Entity Relationship Diagrams (ERDs), database designs and system interface definitions. Work with Software Architects on overall system design and architecture.
Work with customers in order to identify non-functional requirements and produce designs that fulfil non-functional requirements such as volume and performance.
Provide assistance to Team Leaders and Project Managers in formulating project plans for complex and large-scale projects.
Estimate and agree timescales, delivering multiple projects on schedule.
Coaching and mentoring of colleagues on features and implementation of the data model
Provide consultancy to customers and system integrators for the provision of data via CLIENT public interfaces from/to other customer systems.
Analyze database implementation methods to make sure they are in line with company policies and any external regulations that may apply.
Volume performance testing.
Works collaboratively and professionally with other CLIENT associates and cross functional teams to achieve goals. (US & UK).
Uses discretion and independent judgment, when appropriate and in line with company best practices, to address and resolve customer satisfaction issues.
Enhance job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Follows the identified company policies and practices as outlined in the Employee Handbook.
Requires a bachelor's degree in Computer Science or related field
Requires five years of industry experience, including two or more years in sales engineering or consulting.
Requires a working knowledge of CLIENT products and services or the ability to quickly develop a working knowledge of CLIENT products and services.
Requires high motivation to ensure smooth delivery of difficult and complex projects for both the customer and CLIENT.
Requires innovation to create and recognize creative solutions based on reasonable assumptions and factual information. Thinks outside of the box within their own area of responsibility.
Requires experience and awareness of market developments and retail industry.
Requires strong technical awareness and the ability to understand the reasoning and implications of technical decisions.
Requires experience working in a complex organization with an appreciation of how the dynamics of growth affect corporate culture and in-place processes and systems.
Requires effective oral and written communication skills, and excellent interpersonal skills. Must be able to communicate and interact well with coworkers and customers.
Requires a strategic thinker who can deliver elegant solutions in a fast-paced environment.
Requires the demonstrated ability to build trust and strong cross-functional relationships across the company to achieve common goals.
Requires a goal-oriented and driven attitude with a superior ability to execute and sustain a high sense of urgency.
Requires excellent memory, organizational ability, and the ability to set priorities, handle multiple responsibilities and meet deadlines.
Requires strong attention to detail and accuracy.
Requires advanced computer literacy, including all Microsoft Office programs.
Requires a valid drivers license, the ability to operate a motor vehicle, and travel.
Requires the ability to consistently demonstrate success related to the CLIENT Core Competencies, including Job Knowledge, Work Quality, Customer Relations, Interpersonal Skills, Innovation, Initiative, Leadership and Engagement.
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