Integrated Eligibility System Manager

SENIOR PUBLIC SERVICE ADMINISTRATOR, OPT. 1

Agency : Department of Healthcare and Family Services

Posting ID: ME 37114

BPIS: 08285

Start Date: 4/17/24

Closing Date: 05/01/2024

Salary: Anticipated starting salary $10,500-$12,500 depending on experience

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: TA000

A RESUME IS REQUIRED FOR THIS POSITION.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number ME 37114

Job Description:

The Department of Healthcare and Family Services, Division of Eligibility, Bureau of Medical Eligibility Policy and Special Programs (BMESP) is seeking to hire a qualified professional with strong leadership skills to serve as a manager for teams of employees responsible for implementation and testing of the application and eligibility system used statewide and tracking of audit inquiries and responses.

The ideal candidate will be self-motivated, organized, have strong communication and leadership skills. The candidate will be familiar with medical eligibility and the programs offered by HFS. The ideal candidate will have experience with user acceptance testing on a large scale for means tested programs and managerial experience with direct report professional staff.

Employees receive a robust benefit package including:

• Monday-Friday work schedule

• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)

• Health, Life, Vision, and Dental Insurance

• Pension Plan

• Paid Parental Leave

• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)

• Employees earn (12) paid Sick Days annually.

• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.

• Employees earn (3) paid Personal Days annually.

• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Job Description

• As the Integrated Eligibility System (IES) Manager, plans, develops, organizes, and directs the operations of the IES Section

• Directs the evaluation, analysis, implementation, and monitoring of the programs managed within the section

• Serves as full line supervisor

• Serves as Agency spokesperson

• Implements the program goals, objectives and operational standards as related to the efficiency and integrity of the statewide ABE, MMC, and IES related to medical programs administered by the Department

• Develops and implements the Department's auditing processes and projections for Medical Eligibility Policy Program

• Performs other duties are required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to the completion of four years of college

• Requires prior experience equivalent to four years of progressively responsible administrative experience applying policy rules and regulations to obtain a specific outcome for a public or business organization

Preferred Qualifications

• Four (4) years of professional experience, directing programs, activities, and operations of medical eligibility determination systems that support Medical Assistance Programs

• Four (4) years of professional supervisory experience supervising subordinates including professional administrative staff

• Two (2) years of professional experience interpreting and implementing policies, procedures, and goals of Medicaid eligibility determinations

• Four (4) years of professional experience administering a large program for a public or private organization

• Four (4) years of professional experience developing procedures to implement programs and policies to improve service to public assistance customers

• Four (4) years professional experience communicating in oral and written form with internal and external stakeholders daily ensuring detailed and critical analysis of work performed

• Two (2) years of professional experience working in and/or evaluating results of a means tested benefit eligibility system

Conditions of Employment

• Requires the ability to pass a background check

• Requires the ability to travel

• Requires the ability to utilize agency supplied equipment (i.e. cell phone, laptop, ect.)

• Require the ability to work past normal business hours

Work Hours: Mon-Fri: 8:30 AM - 5:00 PM

Work Location: 201 South Grand Ave E Springfield, IL 62704-3803

Agency Contact: HFS.DMPApps@illinois.gov

Posting Group: Leadership & Management

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield