Physicians Mobile X-Ray
Shift: 3PM- 11PM with Rotating Weekends
Responsible for answering incoming phone calls which include the ordering of exams, obtaining all pertinent information including demographics, insurance information ordering physician, faxing of reports, requests for addendums and redirecting calls to the appropriate parties when necessary, as well as dispatching techs to facilities as orders come in. Acts as a liaison between techs and facilities. Effectively dispatches techs by performing the following duties.
To process requests for services that come in via fax, phone, or on-line orders, dispatch techs, and insure studies are read, transcribed, and delivered to client in timely fashion. Works as liaison between client and technologist and communicates with Radiologist when required to insure reports are complete and accurate.
DUTIES AND RESPONSIBILITIES
Answer incoming calls from facilities and physician's offices
Enter phone and fax orders into PACS.
Dispatch X-Ray techs
Dispatch Ultrasound techs (via outsource contractor)
Fax reports as requested by facility
Administer Holter monitor program
Call facilities to verify all "Positive Reports" are received.
Make and send CD's to facilities/Dr. Offices as needed and when techs are unable to deliver
Assist in day-to-day administration of department needs (such as monitoring supplies and maintaining and distributing updates to facility information and phone number lists
Review the PACS system regularly during each shift to ensure:
All areas are running smoothly
Orders are dispatched in a timely fashion
All techs are assigned and consistent with any special credentialing or insurance requirements of a facility.
Nothing is left on a tech's assigned list at the end of their shift
Reports are being read in a timely fashion
Auto-faxing is operating smoothly, and
All images are reaching the contract radiologist on a timely basis
Assist management as needed.
Physician's Mobile X-Ray