Intake Worker

Help USA Bronx , NY 10451

Posted 2 weeks ago

About HELP USA

Position Overview

Your responsibilities will include:

  • Verifying the presented housing crisis via housing court stipulations, rent demands, subsidy information, etc.

  • Assisting clients with completion of all intake forms, completing the initial intake service plan, and entering intake information into the database.

  • Referring clients to external agencies and organizations for financial assistance, legal services, and public assistance benefits as appropriate.

  • Referring clients to financial, housing, and housing court workshops.

  • Participating in program outreach by conducting presentations on the Homebase program at various community-based organizations.

  • Establishing and maintaining relationships with internal and external agencies to assist clients with their housing crises.

  • Preparing regular reports as required by regulatory agencies and ensuring that all client records comply with regulatory policies and procedures.

Requirements

  • Prior experience in case management, assessment counseling, and crisis intervention with excellent interviewing skills.

  • Strong verbal and written communication skills.

  • Ability to work in a fast-paced, demanding environment.

  • Resourceful and detail oriented, with strong decision making and organizational skills

  • Computer literacy, particularly with Microsoft Office applications.


EOE. A Drug Free Workplace.


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Intake Worker

Help USA