Intake Specialist

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do.

We seek an Intake Specialist to join our Behavioral Health Urgent Care (BHUCC) team in Philadelphia, Pa. This posting is Full-time, First Shift (Monday

• Friday 10:30am

• 7:00pm EST).

We are a mental health urgent care/walk-in center for adults in need of same-day care that is not an emergency in Philadelphia. We serve individuals experiencing emotional distress, mental health concerns, and/or substance use concerns. Individuals will participate in triage, resolution-focused services, and aftercare planning to prepare for long-term recovery and connection to ongoing care. We serve individuals regardless of income or insurance status. Our services do not replace the need for ongoing mental health care; rather, we aim to reduce avoidable visits to crisis centers and emergency rooms by helping people get the care they need when they need it.

Position Details

The Intake Specialist serves as a first point of contact by welcoming and engaging individuals and their families seeking BHUCC services. The Intake Specialist will also provide information about BHUCC services, answer initial questions, assist with the intake process, and estimate wait times. Additional responsibilities will include, creating and maintaining a supportive and empathetic waiting room environment for individuals and helping them access the care they need.

Earn $22.60/hr.!

Benefits

Merakey offers competitive compensation plans and more!

• DailyPay

• Work/Life Balance

• Flexible Schedules

• Cell Phone Discount Plans

• Employee Referral Bonuses

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

The ideal candidate will possess the following qualifications:

• High school diploma or equivalent.

• Preferred: Certified Peer Specialist with lived experience in mental health and/or substance use challenges is preferred

• OR Associate degree in Social Work, Psychology, Counseling, or a related field with at least 1 year experience in behavioral health or similar setting

• Excellent communication and interpersonal skills to engage effectively with individuals and colleagues.

• Ability to work collaboratively in a multidisciplinary team environment.

• Bilingual a plus.