Intake Specialist

Pay rate $14-17 hr

We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.

Advantage offers numerous benefits, to their family of employees, such as:

• Earned Time Off
• Medical Benefits, Dental, Life Insurance
• Weekly paychecks
• Competitive Pay
• Fun, Lively, and Family work environment
• Room for advancement
• 8 hour shift
• Day shift
• Monday to Friday

Responsibilities

• Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services.
• Deliver exceptional customer service to all clients and field staff and effectively address all requests in a timely manner.
• Provide excellent communication to branch and corporate staff.
• Contact new client referrals and held clients timely and often to coordinate the start or continuation of care.
• Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.
• Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date.
• Guarantee all private business information & protected health information is kept confidential.
• As needed- Participates in special department projects
• As needed- Attends state held in-service trainings/meetings per management’s direction
• Reads and stays abreast of state, federal and business regulations.
• Other duties as assigned by management

Requirements

Requirements

• Experience with Medicaid

• Working knowledge of office equipment such as copier, scanner, fax machine, postage machine.
• Good time management and organizational skills.
• Well developed interpersonal and communication skills.
• Professional appearance and manner.
• Computer literate, specifically Microsoft Office applications.
• Ability to lift and carry 15 -20 lbs.
• Maintain a background free of disqualifying convictions to be employed by a health care company.

Education and experience

High school graduate

Minimum of 2 years office experience preferred

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance