Intake Social Caseworker -Swing Shift Supervisor-(Hybrid Work Model)

Description

Note:"Schedule is Monday-Friday 3:30pm-12:00am"

Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.

Our Vision:To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHSuses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The2Genapproach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The2Genapproach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

Thispositionprovidesdirectsupervisiontoaunitofprofessionalsocialcaseworkerswho dochildprotectionassessments. Supervisor would manage Caseworker team during swing shift hours of 3:30pm- 12am Monday-Friday.

Duties

Planning:Oversees staff scheduling; conducts individual and group conferences to set and monitordeadlines;establishesunitgoalsandtimetablesusuallyrangingfromthirty(30)daystooneyear.Meetswithadministrationasneededtoparticipateinprogramplanning.

Organizing:Organizestheworkwithintheunittoassurecoverageandefficiencyincaseloadhandlingbasedontheavailableknowledgeandskillsoftheassignedworkers.Developssystematicmethodsofimplementingprogrammingwhichincludesdevelopingcontrolsandmonitoringworkflow.

Budgeting:Determinestheresourcesthatarerequiredtoachievethegoalsoftheunitandmakesrecommendationstohigherlevelmanagementwhichsetsandmakesactualbudgetrequests.

Directing:Assignsspecifictasks,usuallyworkonhand,toimmediatesubordinates.Providesguidanceandconsultationintheaccomplishmentofday-to-daytasksassignedtocaseworkers.

Instructing:Writtenandverbalinstructionsaregiventosubordinatesonprogramissues.Meetwithworkersindividuallyandingroupstoexplainrules,policies,procedures,andlaws.Workwithstaffonindividualcases,reviewing actions taken, counseling on effective resolution of problems in cases which are difficultfor theworkersandcreatingworksituationswhichallowprofessionalgrowth.

Setting Standards:Professional standards are set primarily through staterules, statutes, and manualregulation.Unitrulesforworkperformanceonthejobaremadebythisposition.Mayestablishworkloadandqualitativestandardsfortheunit.

Reviewing:Monitors the work of subordinates and reviews the workof the total unit's effectiveness withregardtoplansandprograms.Thismaybedonethroughindividualconferences,throughthecaseplans,thetreatmentplan,andtheplacementplan.Reviewsoccurbefore,during,andaftertheperformanceoftasks.

Training:Training needs are established on an individual basis and carried out by this position, staffdevelopment,statedepartmentstaffandoutsidefacilitatorswhensufficientresourcesareavailable.Athigherskill level, assures that an effective training program is in place. Thisassurance includes the assessment ofneed,andtheevaluationoftraininguponcompletion.

Counseling and Discipline:Checks with employeeson missed deadlines, problems of tardiness, chronic absences,andinterpersonalproblemsandcomplaintsinvolvingtheunit;participatesinresolvinggrievances andhasthefinaldecisionfordisciplinaryactiontakenagainststaffmembersintheunit.

AppraisingPerformance:Reviewstheperformanceofworkersonaperiodicbasisandcompletestheannualperformanceratingusingtheappropriateform orestablishesindividualperformanceplansandobjectivesandevaluatesbasedonachievementofplansandobjectives.

REQUIREMENTS:

Skills,AbilitiesandCompetencies:

• Experienceand/orknowledgeoftheTwo-GenerationApproach

• Demonstrateknowledgeoffamilyengagementstrategiesandinterviewingprinciples

• Stronginterpersonalskillstobuildpartnerships.

• AbilitytoworkcollaborativelywithallACDHSprograms,staff,andexistingcommunitypartners.

BehavioralCompetencies(thesearerequiredforallpositionsat ACG):

Accountability Accessibility Inclusivity Integrity

Requirements

Education and Experience:

A bachelor's degree from an accredited institution with a major in a human behavior science field*andthree (3) years of child welfare professional casework, case management, or human services experience in a public or private human services agency. Some examples of appropriate work experience could include: clinical experience, residential child care experience, milieu experience, domestic violence case manager, paid victim's advocate, probation officer, law enforcement, para-professional work, and/or other case management experience.

OR

A Master of Social Work or a human behavioral science field*andtwo (2) years of professional casework, case management, or human services experience in a public or private human services agency. Some examples of appropriate work experience could include: clinical experience, residential child care experience, milieu experience, domestic violence case manager, paid victim's advocate, probation officer, law enforcement, para-professional work, and/or other case management experience.

• In order to meet the minimum educational requirements of a human behavioral science degree, the applicant must have a degree with major course work (equivalent to 30 semester hours or 45 quarter hours) in either development of human behavior, child development, family intervention techniques, diagnostic measures or therapeutic techniques such as social work, psychology, sociology, guidance and counseling, and child development.

Categorically Eligible Degrees:

For the purposes of meeting minimum educational requirements, the following degrees obtained from an accredited university will be considered "categorically eligible," meaning no review of transcripts is required - Bachelor of Arts and/or Master of Arts degree in the following areas of study: psychology, sociology, social work, counseling, child development.

Areas of study that will be considered to meet the minimum educational requirements as outlined in Volume VII:

• Psychology

• Sociology

• Social Work

• Counseling

• Child Development

• Criminal Justice courses relevant to child welfare: This includes courses covering topics in juvenile justice, family law, family conflict, general court procedures, interviewing techniques, dispute resolution, and mediation.

• Foreign language courses

• Anthropology courses relevant to cultural development and history, linguistic development, and communications. Physical anthropology courses do not count toward minimum requirements.

• History courses relevant to family and cultural development

Preferred Education and Experience:

• Three (3) years of child welfare social casework experience.

Note:"Schedule is Monday-Friday 3:30 pm-12:00 am"

Supplemental Information

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.

• Possession of a valid Class "R" Colorado Driver's License or the ability to obtain one within two weeks of appointment.

Post-Employment Requirements:

• Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check

• Must have already successfully completed the Colorado Pre-Service Training Academy program or if hired must successfully complete and pass all required State of Colorado training in order to be considered for future employment.

• Reliable transportation is required as you will be utilizing your own personal vehicle for visiting families' homes, transporting children, and attending court. (You will be reimbursed for mileage).

• Work locations and facilities are subject to change based on business need.

• Hours vary depending on the families' needs with some evenings.

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this position.

• Spends 50% of the time sitting and 50% of the time either standing or walking.

• Occasionally lifts, carries, pulls or pushes up to 20 lbs.

• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.

• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.

• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.

• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.

• Visual capacity enabling constant use of computer or other work-related equipment.

Below, please list any special physical demands associated with this position. For instance, exposure to hazardous environments, blood borne pathogens, extreme heat/cold, use of power equipment or machinery, wearing of PPE (personal protective equipment).

Definitions:

Occasionally: Activity exists less than 1/3 of the time.

Frequently: Activity exists between 1/3 and 2/3 of the time.

Constantly: Activity exists more than 2/3 of the time.

Some positions may qualify for the

Public Service Loan Forgiveness Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch

Privacy Rights 24

https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Privacy%20Act%20Statement.pdf

Privacy Rights 25

https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Noncriminal%20Justice%20Applicant%20Privacy%20Rights.pdf

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.