Intake Community Coordinators

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS's portfolio covers approximately 4M square feet.

The Path Family Intake Center operates 24/7, 365 days a year as the City's Intake Center serving families with children seeking temporary shelter and services. The Division of Family Services provides temporary, emergency shelter to homeless families with children younger than 18 years of age and pregnant women and operates and maintains over 170 shelters for families with children throughout the five boroughs. The shelters are operated by over 50 providers, most of whom are non-profit social services agencies contracted to provide services.

The Department of Homeless Services (DHS) is recruiting for three (3) Community Coordinators to function as an Intake Community Coordinator who will:

• Provide follow-up to ensure services are in place for those families and will coordinate services, accordingly, provide direct supervision and support of the day-to-day operations of client registration, referrals, appointments.

• Conduct prescreening at Greeter Post and reporting daily shelter placement and transportation. Handle any client-related documents.

• Canvas community and engage with community based homeless population to provide, DHS shelter referrals, information, and other useful resources. Conduct telephone outreach to those families residing within the community, and those conditionally placed in shelter.

• Apprise all necessary parties in a timely manner of progress made to resolve housing issues, such that families can retain or return to stable housing in the community as quickly as possible; and

• Be required to assist the PATH Director/Manager with special projects, as needed. Participate in intra/inter agency meetings by providing information, facilitating agenda, encouraging relevant discussion, and interpreting agency policy, to promote group purposes to maintain activity in conformance with agency standards. Will attend and share information and answer questions to clarify and resolve any differences.

• Cultivate relationships across diverse communities to provide new opportunities for clients and community based homeless population around housing, education, employment, financial capability, health/mental health, and permanence that are responsive to their cultures and identities. Provide continual education about these opportunities to staff and support community partners as they provide these opportunities to the homeless population.

Hours/Schedule: (1) Sun-Thurs 12am

• 8am, (2) Tues-Sat 4pm-12am and (1) Sun-Thurs 4pm-12am

Minimum Qualifications

1.A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2.High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3.Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Able to work independently in a fast-paced social services environment.

• Excellent communication and organizational skills.

• Proficient in Microsoft Office Suite.

• New York State Driver's License.

• Bilingual skills a plus.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.