Insurance Verification Specialist

Job Description

Eligibility Representative position involving day, evening, and weekend coverage (Tues-Sat 8 AM-4:30) for qualified individuals at Tennova Health Newport in the Eligibility Screening Services Department.

Job duties include:

• screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital's financial assistance program
• providing point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.

ESS is an Equal Opportunity Employer

Minimum qualifications:

• at least 1 year of healthcare or customer facing experience

• proficiency in Microsoft Word and Excel

• type at least 80 wpm

• attention to detail

• ability to multitask

• meet productivity standards

• comply with hospital policies

• have reliable transportation as well as proof of valid license and auto insurance

• drug test required as well as passing a background check

• Bilingual in Spanish is preferred

Prior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.

INDSS