Insurance Technician

Insurance Technician

Location: 400 S. Fort Harrison, Clearwater, FL 33756

Can you navigate risk and insurance like a pro?

Performs technical and semi-professional work administering, coordinating, and supporting Risk Management programs, operations, and applications in a highly automated environment; handles database maintenance, database enhancement, data transfer, and usage standards and procedures to support any combination of risk management support or technical services in Risk Management programs and services, in any combination of safety or claims operations and functions.

What Would You Do?

• Supports and assists managers, supervisors, and other associates in implementing a broad range of risk management technical and administrative tasks;

• Assists and supports Insurance Manager, Risk Management Analyst, and/or Director in reviewing insurance certificates, gathering renewal information, and performing first review of County contracts for insurance requirements and risk transfer language for final review by Insurance Manager, Risk Management Analyst or Director;

• Assists with updates of risk management policies, performs and coordinates automation efforts, and explains risk management programs, policies, and procedures taking lead responsibilities for assigned risk management tasks and services;

• Administers Risk Management Information System by conducting in-house systems studies department policies/procedures and special projects;

• Acts as user contact point for supporting risk management systems problems, troubleshoots, tests, evaluates, analyzes, and makes preliminary determinations regarding network related problems, applications, or software problems, and guides users through corrective action steps;

• Develops departmental standards, guidelines, and procedures for users of risk management systems including intra-department automated systems and records;

• Performs data processing related duties including using available statistical or packaged software programs, encoding data, data entry and retrieval, and routine computer terminal operations or programming/reprogramming;

• Performs administrative support to department operations and personnel as well as provides technical advice in establishing, developing, and implementing risk management administrative policies, procedures, and reports related to regular or special assignments;

• Serves as leader or participates on special projects to install department programs and software relating to designated Risk Management Department programs and services;

• Performs special projects related work as assigned or required;

• Assists in budgeting and auditing activities;

• Performs P-Card audit and tracking;

• Handles Granicus contract and agreement setup;

• Attends meetings as needed;

• Performs other related job duties as assigned.

What Do You Need To Have?

Four (4) years in risk management and/or commercial insurance customer service technical support in an automated data systems environment; or an Associate's degree with major course work in management information, risk management, finance, public administration, business administration, or related field and two (2) years of experience as described above; or an equivalent combination of education, training, and/or experience.

• Florida Driver's License or Florida Commercial Driver's License and endorsement, if any.

• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

• Certified Customer Service Representative, CISR or equivalent designations.

Insurance Technician