Insurance Service Intern

Csaa Insurance Group Walnut Creek , CA 94596

Posted 8 months ago

Job Title

Insurance Service Intern

Requisition Number

R3229 Insurance Service Intern (Open)


Walnut Creek, California

Additional Locations

Fairfield, California

Job Information

Are you a dynamic self-starter who takes pride in your innovative ways to solve customers' problems? Are you looking for a growing organization that values diversity is caring and committed to exceptional service? Are you working to craft your skill set while delivering best in class results? If you strive to make a positive impact in others' lives, look no further, be part of a community that works at CSAA Insurance Group, an AAA insurer, in Walnut Creek, CA.

Through our dedication to service, growth and people, CSAA Insurance Group's mission is to build AAA Members for life by fulfilling our promise to be there when they need us. Our Service employees put members at the center of everything they do to deliver quality outcomes every single day.

As an Insurance Service Agent Intern working on a regional operations team, you will take part within a best-in-class Service organization. CSAA Insurance Group, a AAA Insurer is one of the top property and casualty personal lines insurers in the United States.

A typical day as an intern includes:

  • You will receive excellent training & development through mentorship: Learn how to process policy maintenance tasks for our policyholders.

  • You'll maintain on the job insurance experience: Education regarding policy issuance and maintenance and exposure to all departments within the CSAA IG organization.

  • You will make a difference every single day by contributing to the overall success of CSAA IG by maintaining an upbeat demeanor to our members through efficient policy production.

  • You will have one-on-one mentorship opportunities, make friends, build relationships, work and have fun with other interns.

  • You will experience our culture: Take advantage of our award-winning culture that promotes diversity, inclusion, and connection to community through volunteerism.

  • Watch the video: You'll hear what our previous Interns had to say:

As a valued member of our community, you will:

  • Collaborate. Work within a team dedicated to AAA members and one another.

  • Volunteer. You'll have the opportunity to take part in volunteer service projects. 100% of our employees volunteered in 2018.

  • Grow. You'll receive paid training and support by your supervisors while growing your skills and your career.

Required qualifications:

  • Strong problem solving skills.

  • Dedicated ability to work independently.

  • Exceptional attention to detail.

  • Ability to communicate effectively over the telephone using active listening skills.

  • Ability to type at least 30 WPM.

  • Strong math, organizational and computer skills.

  • Ability to function in a dynamic team and call center environment.

  • A commitment to service perfection and caring for customers.

  • To qualify for an internship, you are currently enrolled in college or a university with at least one semester to go after the completion of internship and have a 2.5 GPA or above.

What you'll gain:

  • 10 Week Paid internship.

  • Excellent training.

  • Experience in our insurance service department.

  • Networking with employees and leaders.

  • Community volunteer opportunities.

  • Access to fitness programs.

  • Option to participate in employee diversity programs and resource groups.

Be part of a community that works

Headquartered in Walnut Creek, California, our community also works in Arizona, Colorado, Nevada, New Jersey and Oklahoma. And to every one of our 3,800 employees, we promise to cultivate an inclusive workplace dedicated to our AAA members, our communitiesand our people. Learn more about us.

Let's work together

Get a head start on your career with our Internship. Please submit your application to be considered. We communicate via email, so check your inbox to ensure you don't miss important updates from us. Questions? Email us.


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Insurance Service Intern

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