Insurance & Scheduling Coordinator

Job Details

Job Location: Dallas Clinic - Dallas, TX

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Job Category: Insurance

Description

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for an Insurance & Scheduling Coordinator to join our rapidly expanding team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.

The Insurance & Scheduling Coordinator will professionally serve the clinic customer in scheduling and insurance verification needs.

WHAT YOU WILL BE DOING:

Job responsibilities include, but are not limited to:

• Supports Parker University mission and vision.

• Appears well groomed and professional and adheres to dress code policy.

• Protects Patient Rights by maintaining confidentiality of personal and financial information and adherence to all HIPAA guidelines and regulations.

• Greet all patient appointment callers in a courteous and professional manner.

• Processes scheduling inquiries made in a professional and timely manner.

• Schedules new and established patient appointments, including coordination, cancellation, rescheduled visits for the Dallas and Irving clinic sites and radiology services

• Enters basic patient demographics to meet scheduling registration needs and keeps up to date with clinic service fees, contracted health plans, types of services, clinic hours of operation and other pertinent clinical information to schedule appropriately

• Keeps back office staff informed via excel file of all current doctors on current insurance plans

• Maintains appointment calendar to reflect dates that the clinics are closed

• Tracks workers compensation claims, auto accident claims, ACN allowed visits, and obtains approval for scheduling under these special circumstances

• Aid in intern checkout process

• Maintain and keep log of doctor rotation list for the back office

• Date stamp all back office incoming mail and redistribute

• Works as a TEAM player and is willing to assist others in their duties

• Downloads bank statements weekly and verifies against payments

• Scans EOBs and ERAs into system for billing processing

• Verify patients' insurance and set up policy and/or cases in system

• Maintain open communication with the back office

• Processes assigned tasks from various departments

• Reviews daily emails and replies in a timely manner

• Performs other assignments as requested by supervisors

• Understands fraternization with interns is strictly prohibited

WHAT YOU WILL NEED:

EDUCATION/EXPERTISE:

• High school diploma or equivalent required.

• Two (2) years medical/clinical office experience.

• 50 wpm per minute typing skill with no greater than a 2% error factor.

• Windows 10 software application including Word and Excel minimum 3 years of demonstrated experience.

• Previous insurance verification experience in a clinical outpatient setting.

• Bilingual is a plus.

JOB REQUIREMENT/SKILL/ETC.:

• Knowledge of Basic CPT codes and ICD-10 Codes.

• Billing and Medical terminology necessary.

• Good verbal and written communication skills as well as great organizational skills

• Good practical thinking and common-sense knowledge; proven attention to detail and accuracy.

• Proficiency - prioritizing, customer service, and multi-tasking skills.

• Must demonstrate self-starter attributes and take initiative when completing tasks.

• Basic knowledge of software vs. hardware computer issues.

PHYSICAL REQUIREMENTS:

• Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.

• May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.

• Ability to occasionally lift, carry and/or move light to medium weight up to twenty-five (25) exerting up to twenty-five (25) pounds of force.

• Physical dexterity and mobility with ability to reach and place items on shelving 66" high.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WHY PARKER?

Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.

Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.

Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.

Parker University is committed to building a diverse and inclusive community and strongly encourages candidates from underrepresented groups to apply. Parker University is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Qualifications