Insurance Operations Specialist II

Company:

Marsh

Description:

What can you expect?

The Insurance Specialist II plays a key role in meeting the servicing needs of the business and acts as an intermediary between internal teams. Possess a high level of product knowledge and technical skills. Ability to follow workflows and processes as detailed in Middle Office procedures. Maintain a high level of attention to detail to ensure quality control. Collaborate across departmental teams to resolve any quality issues. Manage a significant volume of tasks and assist with complex accounts in addition to conducting root cause analysis on escalations from the business and being able to communicate the findings effectively.

What is in it for you?

• A company with a strong brand and strong results to match

• Culture of internal mobility, collaboration and valued partnership with HR from the business

• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.

• Full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match, AND contribution)

• Flexible work opportunities for work/life balance

We will Count on you to:

• Maintains a high level of accuracy across all areas of data entry into Marsh systems

• Demonstrates the ability to prioritize and complete work independently in the expected timeframe

• Ability to navigate and perform research within Marsh systems

• Adheres to compliance guidelines by requesting counsel or documentation when necessary

• Detail-oriented with the ability to handle complex assignments under minimal supervision

• Serve as subject matter expert for questions related to systems, procedures, workflows, and resources

• Demonstrate a high level of engagement in meetings, projects, and site wide initiatives

• Maintain responsibility for self-management and development

• Works with supervisor to ensure alignment on goals and performance standards

• Maintain excellent performance standards and act as a role model and/or mentor to other colleagues

• Builds and maintains strong foundational knowledge across multiple product lines through engagement in training opportunities

What you Need to Have:

• High school diploma or equivalent

• Proficient in MS Office

• Must be detail-oriented

What Makes You Stand Out?

• Insurance industry background

• Experience in data entry

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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