Insurance Licensing Specialist

The Licensing Specialist is responsible for processing all forms & documents, as well as, following all procedures relating to the Insurance, Membership, Licensing and Insurance Carrier Appointments for Associates to ensure compliance with State Insurance Department regulations within our territory. This individual is vital to the internal operations of our insurance department.

To the qualified candidate, we offer:

• A competitive base rate of $18.00 to $24.0/hour, depending on experience

• 8 Paid Company Holidays

• 3+ weeks of Paid Time Off

• 401(k) plan with company match up to 7%

• Medical, Dental, Vision & Prescription Coverage

• Tuition reimbursement

• Complimentary AAA Membership

• FREE Life Insurance

The primary duties of the Licensing Specialist are:

• Processes new licensing applications, Carrier Appointments and terminations in multiple states for all Agents, Management and Agencies, inputting and updating data in Department & third party Systems while and reviewing and storing all supporting documentation per procedure.

• Initiates and processes and communicates renewals of Property/Casualty (P&C), Motor Club (MC), Life/Health (L&H) licenses/appointments and processes terminations of licenses/appointments as needed, in compliance with multiple state insurance department regulations for Agency Associates.

• Communicate requests and assignment of new agent credentials and connectivity with all Agency Carriers as appropriate and assures dissemination of that information with Agency Accounting, AAA Club Alliance Systems, and front-line management via system documentation procedures.

• Maintenance of Associate Data in Department systems subject to both internal and external audits. Consult with Management regarding questionable situations that may require input from Operations Manager, Corporate Legal or Human Resources Departments.

• Manages internal and external relationships including resolution to reported issues for insurance licensing, carrier appointments, Membership, and Department systems while maintaining confidentiality and professionalism.

• Maintain the ability to handle multiple activities, requiring the application of a substantial variety of policies and/or procedures to be used in combination.

• Complete special projects within the Department.

• Respond to inquiries from State(s) Department of Insurance, Carriers, Management and internal associates.

• Perform new agent audits to verify completeness of documents, appointments, appointment terminations for the purpose of validating data maintained in the Agency systems

Minimum Qualification:

• Associate's or Bachelor's Degree in Business or related field preferred

• 2+ years of experience in an insurance or business environment preferred

• Property/Casualty license preferred

• Experience with Applied Epic Agency Management System preferred

• Experience with Licensing Platforms such as AgentSnyc, Sircon by Vertafore preferred

• Experience with Salesforce platform preferred

AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:

At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Admin - Clerical