Insurance Licensing Examiner 1/2 Flex (Pcns 084034 & 084036)

What you will be doing:

The Insurance Licensing team consist of three licensing examiners, a Record and Licensing Supervisor and a Program Coordinator II. The insurance licensing examiner assists both Alaska residents and non-residents with the insurance licensing process.

The examiner will review insurance licensing applications, license amendments, CE course and provider applications, and work with the applicants and licensees to address any deficiencies discovered. Our licensing examiners exhibit strong customer service skills, pay close attention to detail and enjoy working as a team.

Our organization, mission and culture:

The mission statement for the Division of Insurance is to regulate the insurance industry to protect Alaskan consumers. The Division of Insurance is a small division that consists of 48 positions split between Anchorage and Juneau with the Director based in Anchorage and the Deputy Director based in Juneau.

The licensing section within the division fosters an environment for learning and growth. We encourage critical thinking and value hard work, dependability, team work, and accountability.

The benefits of joining our team:

The Division of Insurance consists of highly motivated individuals, that believe in the power and importance of teamwork. We strive to make everyone feel welcomed and appreciated.

We are a division that celebrates note-worthy events as a team. The division's Licensing section fosters an environment where you can feel supported while making a real difference in the lives of our licensees and Alaskan consumers. You will be working with nationally recognized financial regulators in a position that can provide you with the opportunity to become an expert in the field of insurance licensing, both on a state and national level. The Division encourages advancement within the Division, Department, and State of Alaska.

The working environment you can expect:

The incumbent Insurance Licensing Examiner will be working on the 9th floor of Juneau's State Office Building. Daily work is completed in conjunction with the rest of the insurance licensing team. The licensing section is in a cubicle-style working space with a fantastic view of Douglas and the channel.

Who we are looking for:

• Attention to Detail: Thorough when performing work.

• Critical Thinking: Uses logic and reasoning to identify solutions, conclusions, or approaches to problems.

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others.

• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Minimum qualifications for the Insurance Licensing Examiner 1:

High school diploma or GED certificate

AND

One year of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.

The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.

Substitution:

Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.

Minimum qualifications for the Insurance Licensing Examiner 2:

High school diploma or GED certificate

AND

Successful completion of a training plan as an Insurance Licensing Examiner 1 with the State of Alaska.

OR

One year of experience that included such work as using computers and computer systems to evaluate the accuracy and completeness of data and information; interpreting, applying, and explaining established rules, contracts, regulations, policies, and procedures to others; assisting in the preparation of reports; receiving, reviewing, and setting work priorities; and/or mentoring, training, or leading other staff in work activities.

The required experience includes work such as, but not limited to, Insurance Licensing Examiner I, Office Assistant 3, Executive Secretary 1, Administrative Assistant 1, Accounting Technician 1, Human Resource Technician 1, Retirement and Benefits Technician 1, Data Processing Technician I, Research Analyst 1, Supply Technician 2, Loan Closer/Processor 2, Occupational Licensing Examiner, Financial Registration  Examiner, Business Registration Examiner, Wage-Hour Technician, Tax Technician 2, PFD Technician 2, Workers' Compensation Technician, Vocational Rehabilitation Assistant 3, Natural Resource Technician 2, Law Office Assistant 2, Motor Vehicle Customer Service Representative 2, Microfilm/Imaging Operator 2, Recorder 1, or similar job classes with the State of Alaska or the equivalent elsewhere.

OR

Two years of experience that included such work as using computers and computer systems to process and maintain data and information; reviewing information for completeness and accuracy; evaluating information to determine compliance with rules, regulations, or standards; receiving, reviewing, and organizing work; and/or communicating with and representing the organization to customers.

The required experience includes work such as, but not limited to, Office Assistant 1, Secretary, Accounting Clerk, Statistical Clerk, Supply Technician 1, Loan Closer/Processor 1, Tax Technician 1, PFD Technician 1, Vocational Rehabilitation Assistant 2, Natural Resources Technician 1, Criminal Justice Technician 1, Law Office Assistant 1, Motor Vehicle Customer Service Representative 1, Microfilm/Imaging Operator 1, or a similar job class with the State of Alaska or the equivalent elsewhere.

Substitution:

Post-secondary education from an accredited college (2.67 semester or 4 quarter hours equal one month) in any field may substitute for the required experience.

At time of application applicant(s) are requested to submit: 

• A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications.

• Three (3) professional references (can be brought to interview if selected).

• Three (3) most recent evaluations (can be brought to interview if selected).

At time of interview applicants are requested to submit:

• Three (3) professional references.

• Three (3) most recent evaluations.

FLEXIBLY STAFFED

This position is flexibly staffed. This vacancy may be filled at either the Insurance Licensing Examiner 1 level or Insurance Licensing Examiner 2 level, depending on the applicant's training and/or experience.

The full range of salaries is listed above. Starting salary will be determined by the level the position is hired at.  

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed.

Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains.  For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at:

P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.  

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager at:  

Genoa Mangusso

Records and Licensing Supervisor

Phone: (907) 465-6825

Fax: (907) 465-2816

genoa.magusso@alaska.gov