Insurance Customer Service Representative - Omaha CIC

AAA Auto Club Omaha , NE 68102

Posted 2 months ago

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 12 Million Members across 13 States and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

Insurance Customer Service Representative

Do you thrive on doing what's right for those you serve? Do you value a brand that you can be proud to promote? Do you want to work for a company that makes stellar service a priority? Have you worked in an environment where leadership cares about employees and provides feedback that facilitates your success?

AAA is currently seeking dedicated Insurance Sales and Service Agent who will serve our members and customers with a focus on our brand promise to "Expect Something More". Those who are skilled in providing Stellar Customer Service and who possess outstanding Communication Skills are encouraged to apply.

As a reward for your passion and commitment we offer:

$1000 sign-on bonus for holding an active State Property and Casual License

$1000 bonus within the 1st 6 months for eligible employees.

Competitive base pay starting at $16.40 with commission and incentives.

How you will benefit:

Our Auto Club Group Customer Service Reps earn a competitive salary with a potential of earning bonuses and sales incentives Competitive SalaryExcellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

  • 401k Match

  • Medical

  • Dental

  • Vision

  • PTO

  • Paid Holidays

  • Tuition Reimbursement

  • Complimentary AAA membership

As an Agent, you will provide a high level of customer service to our members and recommend additional products based on member's needs. You will thrive in our fast paced call center environment with the opportunity to promote the many benefits of the AAA Membership product including; Insurance (Auto, Home & Life) Travel, Emergency Road Services, Banking and so much more!


Call Center Customer Service Experience, Industry preferred but not required (will train).


High School diploma or equivalent


Must be able to attain and/or maintain all appropriate State Property & Casualty insurance sales licenses within 60 days from the start of licensing coursework.

  • AAA will cover the cost of this exam up to two times*

May be required to attain and maintain State membership licenses as appropriate by department

To prepare you for this exciting opportunity, we offer:

Full-time paid Training (12 Weeks) which includes preparation for the licensing tests

Beginning May 18, 2020

Monday through Friday from 8:00 am

  • 5:00 pm during training.

Monday through Friday from 11:00 pm

  • 8:00 pm after training (shift includes a Saturday rotation every 3 weeks from 8:00 am

  • 4:30 pm).

Be a part of the company America has trusted for over 100 years! Apply today for this rewarding opportunity and make a difference in someone's journey!

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

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Insurance Customer Service Representative - Omaha CIC

AAA Auto Club