Insurance Coordinator - Crown Point, IN

Smiles on Randolph, owned and operated by Dr. Chanbo Sim, has proudly served the community of Crown Point and Merrillville, IN. As a thriving dental practice dedicated to providing top-notch care to our expanding community of patients, we are excited to announce an opening for an Insurance Coordinator to join our dynamic team. Our commitment to excellence has fueled our constant growth, leading to a need for additional talented professionals. By choosing to be a part of our team, you'll not only contribute to the oral health of our patients but also enjoy a fulfilling career in a vibrant and evolving environment. Join us in our journey of expansion and make a lasting impact on smiles while advancing your career with Smiles on Randolph!

For more information about the position and practice, check out our career page here: https://www.smilesonrandolphcareers.com/

Benefits for the Insurance Coordinator:

• Medical Insurance

• Dental Insurance

• Family Dental Discounts

• 401(k) + Profit Sharing

• Quarterly Bonuses

• Holiday Pay

• Paid Vacation

• Pension Plan

• 30/60/90 Day Training

Schedule for the Insurance Coordinator:

• Monday: 9:00AM - 7:00PM

• Tuesday: 9:00AM - 5:00PM

• Wednesday: 8:00AM - 5:00PM

• Thursday: 9:00AM - 7:00PM

• Friday: 9:00AM - 3:00PM

• Saturday: 9:00AM - 3:00PM (Twice a month)

Responsibilities and Requirements of the Insurance Coordinator:

• Review and submit dental claims to insurance companies.

• Review and analyze dental claims denied by insurance companies

• Identify the reason(s) for denial and determine the appropriate course of action to appeal the denial.

• Communicate with insurance companies and patients to resolve issues and ensure claims are paid.

• Maintain accurate records and documentation of all claims and appeals.

• Investigate claims with no response to ensure claim was received by payer

• Ensure billing and coding are correct prior to sending appeals or reconsiderations to insurance companies.

• Follow up with insurance companies on unpaid or rejected claims.

• Resolve issues and re-submit claims.

• Prepare appeal letters for insurance carriers when not in agreement with a claim denial.

• Identify denial reasons and notify the team to prevent future denials and further delay in payments.

• Previous experience in dental insurance claims processing or related preferred

• Proficient computer skills, including experience with dental practice management software

• Strong attention to detail and excellent organizational skills

• Knowledge of dental terminology and procedures

• Excellent communication and customer service skills

• Ability to work independently and prioritize tasks effectively

• Understanding of insurance policies and billing procedures