Insurance Collector- 813024

Job Description

• Reviews payer EOB's but not limited to payment accuracy, patient liability, and appeal grievances.

• Work 60 accounts daily

• Files appeals on denied claims and/or forwards to the Nurse Auditor for review

• Process incoming mail correspondence from payers within 5 business days.

• Follow up with the insurance companies by phone and or web for the status of outstanding claims.

• Follow up with all insurance companies within 30 days of billing if there is no payment on the account.

• Enter detailed notes explaining account activity in the Patient Accounts system

• Respond to patient inquiries regarding the status of the patient's insurance within 2 business days.

• Forward patient complaints regarding care to your supervisor for entry into the appropriate resolution pathway.

• Accept payments over the phone.

• Research late charges to determine the cause; inform your supervisor if they are a regular occurrence.

Requirements

Education

Required:

High School

Licenses & Certifications

Preferred:

C-Heartsaver

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Insurance Collector- 813024

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