Insurance Claims Supervisor

CGB Mandeville , LA 70470

Posted 3 weeks ago

Thank you for your interest in joining our team! We hire right, train smart, empower our employees to make decisions, and provide ample opportunities for growth and ultimate success.

Founded in 1970, CGB Enterprises, Inc. is known as an innovative and progressive leader in the grain, transportation, and risk management industries. Today, CGB operates a global enterprise with nearly 100 locations and over 2,500 US employees overseeing a diverse family of businesses that provide an array of services for producers and logistics services for an international base of customers.

CGB's diverse group of businesses include domestic grain operations, farmer risk management services, inter-modal bulk product terminaling, vessel anchorage & stevedore services, barge-rail-truck logistical and transportation services, barge fleeting & shipyard repair services, oilseed processing, and mortgage financial services. The combination of our assets provides a growing organization that is celebrating 50 years of strength and stability!

Do you have experience with workers compensation, auto and general liability insurance claims experience and are looking to join a STABLE and innovative organization? If so, this could be the job for YOU!

This job is primarily responsible for managing the insurance claims department. Responsibilities include, but are not limited to, overseeing the timely and proper disposition of claims in accordance with insurance coverage terms and conditions. Additionally, this job will handle policy audits, and maintaining vehicle and equipment schedules.

In this job, you will:

  • Have a working knowledge of a variety of claims: Workers Compensation, United State Longshore and Harborworkers' (USLH), General and Automobile liability; Additional experience with marine or property claims would be helpful.

  • Handle all aspects of claims received by the company; work directly with insurance carriers, company personnel, legal counsel and other third parties to resolve claims.

  • Ensure complete and sound claim settlements, legal reviews and investigations in accordance with company policy and procedures.

  • Consult with various levels of employees throughout the company regarding claims; including senior management, facility and operations, legal, human resources, accounting and safety.

  • Prepare and distribute monthly open claim reports to management.

  • Supervise and manage the tracking of certificates of insurance issued and received by the company.

  • Assist risk manager in gathering information required for annual policy renewals; maintain various schedules required for policy renewals.

  • Handle annual distribution of Worker's Compensation posters and automobile identification cards, as well as review of employee motor vehicle records.

  • Manage policy audit process for Workers Compensation, Auto and General Liability.

  • Supervise and manage, lead and develop staffing activities for direct and indirect staff (hiring, training, scheduling and overtime management, task delegation, employee performance management, promotions, corrective actions, terminations, etc.).

  • Other duties as assigned.

Here's what you'll need to be considered:



  • High school diploma or equivalent, or equivalent training and experience.


  • College degree.



  • 4 years' related working experience.

Knowledge, Skills, and Abilities

  • Working knowledge of a variety of claims; property, worker's compensation, United State Longshore and Harborworkers', general marine and automobile liability, and cargo.

  • Working knowledge of insurance and claims terminology.

  • General knowledge and understanding of company operations.

  • Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization.

  • Intermediate computer skills, including working knowledge of Microsoft Office Suite.

  • Strong time management and prioritization skills, with ability to remain flexible to changing priorities.

  • Ability to effectively manage relationships both internally and with external parties.

  • Ability to exercise good judgment in dealing with professional and personnel situations.

  • Ability to effectively supervise and manage assigned staff.

Here's additional information you need to know:

Physical Demands & Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Ability to stand or sit constantly/continuously.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment.

Travel, occasional.

Are you ready to make a meaningful career move & an impact at CGB? Apply today!

Known in our industry for stability and high ethics, CGB Enterprises, Inc. offers a stellar benefits package including: an outstanding 401(k) retirement plan with company contributions, medical, prescription drug, dental, vision, life, & disability benefits, flexible spending accounts, paid leave (holidays, vacation, sick), wellness programs, recognition programs, community involvement opportunities, and much more!

CGB Enterprises, Inc. is an Equal Opportunity Employer. EEO is the Law links in English or Spanish.

The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as a detailed description of all the work requirements that may be performed in the job.

All Third Party Agencies, Headhunters, and Recruiters

CGB Enterprises, Inc. and its Subsidiaries only forms contracts with recruiters with whom we have an established relationship and with whom we have in place a signed contract. All contact from third parties must go through our Human Resources Department. Any contact made outside of our Human Resources Department by a third party will cancel any future business relationships between the third party and CGB Enterprises, Inc. and its Subsidiaries.

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Insurance Claims Supervisor