Summary of Responsibilities:
The Insurance Claim Representative is expected to demonstrate through plans and actions, that there is a consistent standard of excellence to which all work is to conform. Such a standard should be based upon establishing and maintaining a constancy of purpose, focusing on continuous improvement within the scope of the key responsibilities.
The job description/performance evaluation is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform other job-related instructions given by their supervisor, subject to reasonable accommodations.
EDUCATION: High school diploma is required. Some advanced education is desired.
EXPERIENCE: At least 3 years of clerical experience is preferred.
Computer skills required. Previous hospital insurance billing experience with the last six months preferred.
SPECIAL REQUIREMENTS: Cheerfulness, patience and tact in dealing with patients, physicians, and other employees are essential. Strong professional verbal communication skills required.
JOB KNOWLEDGE: Thorough understanding of insurance billing and regulations to produce compliant data to insurance carriers, employers and patients is required.
WORKING CONDITIONS: Works in well-lit, temperature controlled environment. No hazards associated with the job.
OTHER REQUIREMENTS: Need the ability to promote change through teaching and persuasion, and instill confidence through subject matter expertise.
PHYSICAL DEMANDS: Sits or stands most of the day.
May walk short distances between departments. Required to lift approximately 18 pounds (Computer paper). Requires fine motor and gross motor skills to complete the job. Typing is required less than 25% of the total work time for one shift. Single key stroke is required for approximately the same amount of time.
Indiana Regional Medical Center