Insurance & Claims Assistant

Job Description

Are you experienced in Insurance and Claims and are looking for an opportunity to shine in a fast-paced environment? Do you thrive on managing complex Insurance Programs and fostering collaborative relationships? If so, we want you to join our team as an Insurance and Claims Assistant!

About Us:

At our organization, we are dedicated to providing exceptional services to our employees and retirees. Our Finance Department plays a pivotal role in managing insurance programs and ensuring regulatory compliance. We are committed to upholding the highest standards of professionalism, efficiency, and integrity.

What You'll Do:

As an Insurance & Claims Assistant, you'll be responsible for managing various aspects of our employee and retiree insurance programs. From health insurance to voluntary benefits, you'll play a crucial role in maintaining accurate records, assisting with claims processing, and providing support to our Risk and Benefits Manager.

You'll be collaborating closely with employees, insurance companies and programs, and monitoring COBRA. Additionally, you'll contribute to critical projects such as capital improvements and special initiatives, ensuring accurate financial reporting and adherence to government accounting standards.

Examples of Duties

• Assists in maintaining employee health, dental, life and voluntary insurance programs; assists in maintaining retiree insurance coverages.

• Assists in revising beneficiary information for employee life/voluntary insurance programs.

• Assists in maintaining direct deposit requests and keys into the payroll system.

• Assists in scheduling and coordinating annual enrollment meetings for employee selection of yearly benefit coverages/changes and Flex Plan participation; receives enrollment forms, keys any changes into the payroll system.

• Assists Risk and Benefits Manager in receiving enrollment forms and change request forms, keys changes into the payroll system.

• Assists in ensuring payroll software reflects current and accurate insurance and benefits deductions, calculating adjustments, retroactive payments, or overpayments of benefits as needed.

• Processes other forms and reports related to the city's fringe benefits programs for retirees and employees.

• Processes claims and other documents related to claims for citizens in relation to personal or property damage against the City.

• Records health insurance verification requests from outside agencies and ensures compliance with court ordered insurance coverages.

• Assists employees in filing wellness benefit claims for voluntary insurances.

• Processes liability claims, at the direction of the Risk and Benefits Manager

• Communicates with the general public regarding complaints and/or claims against the city.

• Communicates with the general public and/or insurance adjusters regarding damages to city owned property.

• Composes invoices, payment vouchers, and reimbursement requests for outside vendors, verifies account balances and vendor information.

• Reconciliation of all monthly insurance invoices and records appropriate journal entries as required.

• Assists in maintaining records for OPEB.

• Performs intermediate to complex clerical duties as needed such as maintaining internal records, memoranda, financial reports, creating and distributing a variety of correspondence to employees and retirees.

Qualifications

• In-depth knowledge of current municipal employee insurance programs and options.

• In-depth knowledge of municipal personnel practices

• General knowledge of Department policies and regulations

• General knowledge of office practices and procedures and computer software and their applications

• Skilled in the use of Microsoft Word, Microsoft Excel and various other city-wide computer programs and their related functions

• Demonstrated ability to understand and interpret various federal regulations relating to employee benefits, such as IRS Code 125 regulations on pre-tax spending and COBRA.

• Demonstrated ability to maintain strict confidentiality and adhere to HIPPA standards

• Associate's Degree in Secretarial Science, Business Administration, or related area, and some work experience in personnel, finance, or municipal related work, or an equivalent combination of education and experience.

Supplemental Information

Physical Requirements

• Work in this class is described as being sedentary and seldom requires much physical exertion to complete tasks.

• Work typically involves the ability to physically perform the basic life operational functions of fingering, grasping, feeling, talking, hearing and repetitive motions.

• Employee regularly operates a variety of machinery and equipment, including telephones, computers, calculators, copiers, facsimile machines, etc.

• Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading.

Working Conditions

• Working conditions include inside environmental conditions.

Inclement Weather Classification: Nonessential

Why Join Us:

• Professional Growth: Opportunity to enhance your skills and knowledge in a supportive environment.

• Impact: Your work will directly contribute to the well-being of our employees and retirees.

• Collaborative Culture: Join a team of dedicated professionals who value teamwork and innovation.

• Competitive Benefits: We offer a comprehensive benefits package and opportunities for career advancement.

If you're ready to make a difference and join a dynamic team, apply now to become our Insurance & Claims Assistant!