Insurance Agency Representative - Auto (Us)

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

The Insurance Agency Representative (Auto Insurance) will assist clients with their auto insurance needs by providing knowledgeable guidance, processing policy changes, and handling claims inquiries. The role requires excellent communication, customer service, and sales skills.

Key Responsibilities:

• Address client inquiries about auto insurance policies, coverage options, and pricing.
• Guide clients in choosing appropriate auto insurance policies and facilitate the sales process.
• Process policy changes, renewals, and cancellations accurately and efficiently.
• Assist clients with claims inquiries and coordinate with the claims department.
• Build relationships with clients to encourage renewals and cross-selling of other insurance products.
• Ensure all actions comply with industry regulations and company policies.
• Demonstrate a "can-do" attitude, strong passion, ownership, accountability, and teamwork while fostering a culture of excellence.
• Methodical, well-organized, detail-oriented, and result oriented

Requirements

• High school diploma or equivalent; bachelor’s degree preferred.
• State insurance license for auto insurance required or willingness to obtain it.
• Proven experience in auto insurance sales and customer service.
• Strong knowledge of auto insurance products and regulations.
• Excellent communication and interpersonal skills.
• Proficiency with insurance software and office technology.

Benefits

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary