Instructional Systems Designer IV - Curriculum Delivery Manager

Overview:

Incumbent has the responsibilities for continuous management of FASTC training delivery, and those of a senior Instructional System Designer.

The incumbent works closely with all four TDA units, FASTC branch and divisions chiefs, and program offices to assure that training needs are: identified; correctly specified during conversion to objectives; that delivery mode(s) are appropriate for effectiveness and efficiency; that evaluations are pertinent and complete; that pre- and post-class support is well provided; and that the learner enrollment experience fully supports the training. A central task is to also prepare and support FASTC instructors through the Instructor Development Course and follow-on professional development.

All ISD design and development work will be done in accordance with an Instructional Systems Design model (SAM or ADDIE), the FASTC Standard Operating Procedures (SOP) and Federal Law Enforcement Training Accreditation (FLETA) standards for the DS/T/Office of the Foreign Affairs Security Training Center (FASTC). Incumbent works closely with program offices, subject matter experts, multimedia specialists, programmers and instructional designers to design and develop student materials and instructional content that ensure FLETA standards are met. Incumbent will manage large (100+ hour) projects with little guidance and/or oversee the collaborative work of other designers on project teams. Incumbent will use the DS Training Management System to build Course Templates and specify all training resources required for each activity within a course. The position is based in Blackstone, VA.

Primary Responsibilities: Curriculum Delivery Management:

• Evaluate the full cycle of FASTC training from development to delivery and long-term field support

• Meet regularly with TDA unit chiefs to track training needs through to delivery

o with Analysis to identify developing training trends

o with ISM to assess design and delivery modes

o with Accreditation and Evaluation to evaluate testing and survey feedback

o with the FASTC Registrar to monitor student enrollment and student experience

o meet with TRM representatives to monitor FASTC facility adequacies

• Identify critical Curriculum Delivery metrics and indicators

• Design and accomplish analysis tools and reporting systems for metrics

• Analyze and propose techniques and technologies that could enhance FASTC training

• Develop the Instructor Development process to become an integral and ongoing program to:

o onboard new instructors

o maintain and improve FASTC instructional skills continuously

o identify FASTC delivery processes and technologies that may require instructor retraining

o prevent instructor burnout

• Provide ongoing support for FLETA documentation.

Senior Instructional Systems Designer (ISD):

• Applies the ADDIE or SAM model to training development and selects the optimal design and delivery mode for each training project.

• Manages training project teams that may include more than 1 ISD and personnel from other ISM disciplines as well as SMEs

• Sets appropriate milestones for training projects

• Attend meetings, communicates, and participates with internal and external personnel and contract staff in planning, developing and validating a wide range of programs

• Provide input for preparation of routine and special reports

• Stay abreast of latest in changes in the state-of-the-art, theory, technologies and training practices to devise new approaches, procedures, plans to improve FASTC training

• Review, evaluate and critique findings of training results from evaluations, external audits and researches problems and issues and facilitates resolution by working with other appropriate Departmental and Agency staff members and Committees as requested

• Provide weekly updates of course activities to the ISM Unit Chief

• Evaluate and adapt commercial-off-the-shelf (COTS) and existing government-based training materials or courses (GOTS)

• Integrate technology-based and scenario-based training products wherever possible

• Provide technical assistance for integrating technology-based and scenario-based modules to the fullest extent possible

• Collaborates with e-government and learning management system (LMS) providers

• Assures that training development and internal procedures support and apply FLETA standards

Supervisory Responsibilities:

None

Education and/or Experience:

• Bachelor's degree with a concentration in adult learning, education, instructional design, instructional technology, or curriculum development;

• Masters degree or eight (8) years' equivalent experience in instructional design, instructional technology, organizational development, or educational psychology

• At least seven (7) years of experience managing training development efforts in a technical training environment

• At least one year of supporting US government training efforts required

Knowledge, Skills, and Abilities:

• Specialized knowledge or professional experience in several of the following: instructional systems design, education and adult learning principles, cooperative learning, programming and authoring tools, graphic arts and media design and educational product evaluation

• Demonstrated experience working with instructional Systems Design models

• Demonstrated experience with computer-based instruction design concepts and practices -including demonstration of use of Adobe Captivate, Trivantis Lectora and/or Articulate Storyline - or similar tool

• Demonstrated experience with distributed learning and multimedia insertion

• Knowledge of SCORM and 508 compliance

• Must have excellent people and organizational skills

• Excellent writing, proofreading and design skills to develop training course materials

• Must possess excellent written and spoken command of the English language

• Must be proficient in the use of Microsoft applications (MS Word, PowerPoint and Excel)

Certificates, Licenses, Registrations:

Driver's License

Security Clearance:

• Must be a U.S. citizen;

• Possess or be able to obtain/maintain a SECRET clearance (A TOP SECRET clearance may be required).

Physical Demands:

The physical demands that will be required inside the work place and for the position. Must lift, will sit, answer the phone, type on a keyboard, move files, etc.

Travel:

Occasional local travel (Washington DC area and mid-VA) may be required

Work Environment:

Office environment