Instructional Support Specialist

Position Title Instructional Support Specialist Campus Cranford Department Distance Education Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Exempt Regular,Temporary, or Grant Regular General Description

The Instructional Support Specialist collaborates with faculty and staff in the production of interactive learning materials and activities for distribution through the Canvas Learning Management System. Facilitates training for faculty and staff and supports face to face and online students and course delivery. The Instructional Support Specialist provides technical and instructional design support for Canvas and assists faculty with the integration of educational technology tools for traditional, online, and hybrid courses. Collects, analyzes, and distributes data.

Characteristics, Duties, and Responsibilities

• Initiate specific projects/tasks to meet the needs of faculty and students pertaining to course materials and activities suitable for distribution through Canvas.

• Support technology platforms used by students enrolled in traditional, online, and hybrid courses.

• Assist in the design of interactive course materials and learning activities that are innovative, user-friendly, and informative.

• Produce learning materials in a variety of formats including print, graphic, audio, video, animation, and multimedia to support teaching, learning, and college information needs.

• Provide assistance and training to faculty in instructional design and online pedagogy, technology tools and methods, uses of instructional software, and effective uses of multimedia.

• Assist with the creation of learning tools for use on various devices.

• Facilitate training for the ethical use of electronic, digital, and virtual content in traditional, online, and hybrid course formats.

• Conduct group, one-on-one, and online instruction for faculty on the use of educational technology tools and the Canvas Learning Management System.

• Support mobile and desktop platforms for both PC and Mac.

• Assist in the production of standard and ad-hoc reporting by collecting, analyzing, and distributing monthly data.

• Assist in researching, developing, and documenting procedures, online course operations, and technology policies.

• Attends staff and college meetings as assigned.

• Attends college events and participates in a team environment.

• Perform other duties as assigned.

Education Requirements

Bachelor's Degree is required.

Experience

• Experience in the integration of educational technology and AI/AR/VR in traditional, online, and hybrid courses.

• Familiarity in online pedagogy and course design

• Experience with back-end LMS administration and programming (e,g., MySQL, html, Python)

• Quality Matters certified

• Experience in the integration of Kaltura, Echo 360, or similar software for student engagement

Competencies and Skills Required

• Administration experience on an LMS or equivalent.

• Ability to coordinate professional client/server support staff for successful project completion.

• Proficiency with educational technology tools.

• Some SQL authoring experience.

• Experience supporting current platforms such as Colleague, Java, PC, MAC, and mobile devices including Android, Microsoft and iOS platforms.

• Strong interpersonal and communication skills (i.e., oral, written, and presentation).

• Strong organizational and time management skills.

• Ability to work collaboratively within an academic community.

• Ability to complete work efficiently and independently as well as in a team.

• A commitment to customer service and student success.

Physical Demands and Work Environment

• This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.

• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.

• No or very limited exposure to physical risk.

• Some travel required.

Salary $50,000 - $60,000 Additional Information

UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and/or federal law, in all programs and activities, including employment and access to its career and technical programs.

UCNJ Union College of Union County, NJ is an EEO/AAP Employer/Protected Veteran/Disabled

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Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.

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We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.

Terms of Employment

Full-time. Flexible schedule to meet department needs. Some evenings, weekends and extended hours will be required. Ability and willingness to travel on short notice to all on and off-campus sites as needed by the college. Employee must establish residency in New Jersey within one year of appointment unless an exemption applies.

Posting Detail Information

Open Date 04/11/2024 Close Date Open Until Filled Yes