Instructional Services Coordinator - Catalog & Articulation Administration & Technical Support

Job Summary and Responsibilities/Duties

For best consideration, please submit application materials by April 5, 2024.

Coordinates and acts as the subject matter expert for catalog administration, technology needs and issues within the Instructional Services office, and course or program transferability and articulation agreements with four-year educational institutions. Develops, maintains and disseminates formal written program articulation agreements to ensure the best possible degree plan and pathways for students transferring out of MHCC. Performs a variety of specialized duties related to articulation, curriculum processes, state reporting, online catalog maintenance, assessment, and technical support. Serves as primary catalog administrator, and provides ongoing software support and training for faculty and deans.

Essential Duties

• Prepares, edits, and coordinates the catalog for annual publication; adjusts features for correct web presentation and accessibility.

• Acts as the subject matter expert on transfer for faculty and staff. Assists faculty with developing new degrees or certificates and the update and maintenance of current plans.

• Works with faculty and administration to solve instructional issues, including providing assistance with the compilation and analysis of data requests.

• Provides training and documentation for faculty, deans and staff in relation to established articulation agreements, course outlines, and program management for catalog publication. Collaborates with faculty and deans to update and ensure the relevancy of articulation and transfer coursework.

• Acts as a liaison to Student Development regarding upcoming curriculum changes, new and existing credential offerings, course histories, and catalog content.

• Collaborates with instructional administrators, faculty, and university transfer representatives to create new articulation agreements and transfer plans and to update and ensure the relevancy of existing articulation and transfer coursework. Establishes and maintains a published document available to students, faculty, and staff that outlines articulation and transfer information.

• Acts as the administrator of the web-based course management system. Maintains, upgrades, and troubleshoots system for administration and users. Serves as the liaison for software with college Information technology and the software vendor.

• Enters, maintains and audits courseware data, and ensures data accuracy and consistency between systems.

• Serves as the office of instruction's technical liaison on major projects.

• Gathers and maintains records of transfer in relation to MHCC students who transfer to major institutions; shares data with academic and student services departments.

• Collaborates with the instructional services coordinator for curriculum on shared and interconnected work. Assists with course and curriculum review, course record data input, preparation of electronic course and program approval requests and filing of course documentation, including reviews for consistency of practices and adherence to state guidelines and accreditation standards.

• Coordinates learning assessment activities, sends reminders to faculty and deans of due dates, participates in organization of assessment day and assists faculty and deans with the process. Serves as liaison between AIR and Office of Instruction.

Additional Duties

• Participates in implementation of new college systems and/or processes which may include needs assessment, testing and conversions.

• Compiles data for reports and provides preliminary analysis related to Instructional Services projects.

• Coordinates and facilitates events such as articulation agreement signing ceremonies. Provides back-up coverage for instructional services coordinators as needed. Cross-trains with instructional services coordinators to ensure continuity of services.

• Performs all other related duties as assigned.

Minimum and Desired Qualifications

Education: Bachelor's degree in business administration, education, or related field

Experience/Training:

• Minimum (3) years of experience in articulation, transfer, or curriculum at an institution of higher education, including experience with curriculum processes, requirements, and oversight

• Skills utilizing a student information system

• Experience maintaining website structure and page hierarchy

• Intermediate skill level using Microsoft Office to include Word, Excel, Outlook and Publisher

Desired Qualifications

• Experience with Jenzabar, PeopleSoft, or Banner student information systems

• Knowledge of and experience using Web Content Accessibility Guidelines

• Knowledge of community college and statewide curriculum / articulation policies, procedures, regulations, and resources

• Experience with electronic workflow systems

• Experience in advising, instruction, admissions or related department(s) that require detailed understanding of degree requirements at the community college and/or university level

• Experience in coding and/or advanced software and database programming/troubleshooting

Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs)

• Knowledge of and ability to maintain and update database software information

• Knowledge of HTML, website structure, and Web Content Accessibility Guidelines

• Excellent oral, written and interpersonal communication skills

• Ability to work collaboratively within a team and across organizational lines

• Ability to make public presentations in a small or large group settings and to facilitate meetings

• Ability to work independently, handle multiple projects simultaneously, and meet strict deadlines

• Ability to communicate effectively and have excellent customer service skills, including the ability to work with people of all ages from academically, culturally, and socioeconomically diverse backgrounds

• Excellent interpersonal skills with the ability to demonstrate a high degree of tact and diplomacy when interacting with others

• Creative problem-solving and analytical skills

Working Conditions and Important Information

Working Conditions

Work is typically performed in a normal office environment while sitting at a computer terminal. Repetitive hand/wrist motion for data-entry and keyboarding functions.

Salary:

Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the applicable Handbook or Collective Bargaining Agreement. Please include all relevant full and part-time experience in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.

Important Information:

MHCC only accepts applications through our online application system at http://agency.governmentjobs.com/mhcc/default.cfm. For technical assistance, please call 855-524-5627.

Please note: We do not request or read letters of recommendation. Also, it is not necessary to upload a large number of documents with your materials. We are looking for the required documents and perhaps one or two additional documents of your choosing (optional). Faculty applications require a current resume, cover letter and official transcripts (copies are fine for application purposes) and/or any required certificates or licenses.

Please note: this is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.

Position subject to budget consideration and approval.

Final candidates will be subject to a criminal background check as part of the employment process.

MHCC is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.

MHCC provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235; OAR 105-040-0010 and 105-040-0015.

Qualifying veterans and disabled veterans may obtain preference by submitting as verification of eligibility a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran's Affairs indicating receipt of a non-service connected pension to your application. Disabled Veterans must also submit a copy of their Veteran's disability preference letter from the Dept. of Veteran Affairs, unless the information is included in the DD Form 214 or 215.

If you are seeking this preference, appropriate documentation must be provided at the time of application. You may submit an electronic copy in the document upload area of the application in the section marked "veterans' preference document," or fax to 503-491-7257 or mail to Human Resources, Mt. Hood Community College, Gresham, OR 97030. If you do not have your documentation, you may request it through your Veterans' Administration Office.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three working days prior to the date of need.

Mt. Hood Community College is an Equal Opportunity Employer that actively supports workforce diversity.