Job FamilyTraining & Development
Job Description SummaryThe people of Transamerica bring expertise, creativity, diverse thought and heart to everything that we do-and to the communities where we live and work.
Providing outstanding training and the right tools to be successful is pivotal to the world class employee experience Transamerica offers our teams. Do you have a genuine passion for creating compelling and engaging learning programs? Are you skilled in using instructional design tools to create elearning modules, simulations and videos? Would you like to be integral in shaping culture for our customer service teams by providing an exceptional training experience to prepare them for success?
If you answered yes to each of these questions, we would like to have a career conversation with you.
The Instructional Designer is responsible for the design and development of eLearning and classroom programs delivered by the Customer Care Training department, through video, webinars, on-the-job training, quick reference guides, podcasts, and blended learning.Job Description
Use instructional design, adult learning theories, and industry-recognized design practices (e.g. ADDIE, SAM) to customize and innovate new and existing programs.
Develop and maintain leader guides, participant materials, and assessments.
Participate in lower complexity development of storyboards, curriculum scripts, and other materials that include learning objectives, content, and project outlines, with project completion date, hours of impact to the learner/store.
Document content design methods to ensure quality and consistency in training methods.
Provide guidance and instruction to trainers on program design.
Maintain a library of eLearning modules, video presentations, and other materials.
Assist in the analysis of current training programs for effectiveness and identify areas for improvement.
Work with internal subject matters experts to keep up-to-date on company products/business.
Bachelor's degree in instructional design or business field, or equivalent education/experience.
Knowledge of instructional design principles, including ability with ADDIE, Kirkpatrick's level of evaluation, Blooms taxonomy, and adult learning theory.
Excellent verbal and written communication skills.
Analytical ability to evaluate training needs and programs.
Writing and communication skills for creating content and disseminating program information and updates.
Creative thinking skills to conceptualize and brainstorm innovative learning strategies.
Ability to manage multiple projects and meet deadlines within budget.
Proficiency using MS Office tools, including SharePoint and OneNote.
Exposure to instructional design/development software (e.g. Articulate Storyline, Adobe Captivate, GoAnimate, Brainshark, Adobe Creative Cloud Photoshop, InDesign, Audition, Premier Pro, Camtasia).
Why Work for Us
Total Rewards at Transamerica: It's more than a paycheck.
Our comprehensive Total Rewards package is designed to help support you in many ways throughout all stages of your life and career. We provide a competitive, market-driven program that encompasses base compensation, bonus potential, retirement, health and wellness benefits, learning and development opportunities, plus great employee perks. All designed with you in mind to help you live your best life, grow personally and professionally - and feel valued for the work you do.
Learn more about our Total Rewards Package.
Equal Opportunity Employer:
Transamerica Life Insurance Company is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee because of age, religion, sex, gender identity, genetic information, race, color, national origin, pregnancy, sexual orientation, marital status, participation in the uniformed services (e.g. U.S. Armed Forces, National Guard), physical or mental disability, or any other status protected by federal, state, or local equal employment opportunities laws.
Applicants with physical or mental disabilities may be entitled to a form of reasonable accommodation under the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will insure equal employment opportunity without imposing undue hardship on the Transamerica Companies. Please contact: firstname.lastname@example.org if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs.
Our Company is committed to providing accessibility to those with disabilities in a manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, that is in compliance with the Accessibility for Ontarians with Disabilities Act 2005 ("AODA"). Please contact email@example.com if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs.
If you experience technical problems during the application process, please email firstname.lastname@example.org.
Transamerica Life Insurance Company