Instructional Designer

Plansource Orlando , FL 32801

Posted 1 week ago


PlanSource is a high-growth software company headquartered in Orlando, Florida with offices in Minneapolis, Salt Lake City, Grand Rapids and Charleston, SC. We need a passionate Instructional Designer to identify, design and deliver high-impact training solutions. We are looking for highly effective, fun and innovative ways to make training stick to empower all end-users and maximize their ability to leverage our platform and products.

About the Learning and Development Specialist

Are you driven by the need to empower others, thrive in a dynamic atmosphere, love a challenge and get your thrills by breaking the traditional training mold? If so, then we want to talk to you! As our Instructional Designer, you are inquisitive, a problem solver, creative thinker, collaborator and tireless in your pursuit of providing engaging learning activities in support business goals. You also have experience working on multiple projects with several stakeholders at the same time to revise and/or create innovative learning experiences such as instructor-led training, e-learning modules, role plays, case studies, etc. from the ground up.

This position will report to the Director of Learning and Development.

You will be a key figure in creating training for new employees as well as supporting the on-going needs of internal and external learners. As part of an innovative software organization, we are looking for an instructional designer who is savvy in leveraging technology for greater knowledge transfer and increasing performance outcomes who will help drive our success in empowering PlanSource to build innovative technology that revolutionizes the way healthcare benefits are bought, sold and managed.

No two days will be the same for our Instructional Designer and these will be your primary


  • Designs and develops learning solutions, leveraging tested instructional design theories, practices and methods to create learning activities that are engaging, activity-based, and results-oriented

  • Works with key stakeholders and L&D team to define scope of learning experiences, clarify learning objectives, identify subject-matter experts, timeline and projected outcomes.

  • Creates solutions that satisfy the needs of a diverse set of learners (e.g. instructor-led, webinars, videos, online courses, quick reference guides, job aids, performance support walkthroughs, etc.)

  • Implement tools to track the results of learning experiences (i.e. assessments, quizzes, rubrics, evaluation strategies). Makes recommendations based on these measurements to improve quality of training programs.

  • Drives effective project management in all projects through the identification of scope, key stakeholders, RACI models, timelines, and issues/resolution logs.

  • Conduct training needs analyses and consult with business leaders and stakeholders to ensure alignment of learning solutions with business needs and constraints

  • Support additional Learning and Development team projects, programs, initiatives and development, as required.

About You

As an Instructional Designer, you are grounded in the learner experience and passionately advocate for their needs based on your sound understanding and application of adult learning theory. You simply don't just envision solutions, you will be the one to roll up your sleeves and drive to get it done. We have a fast-paced culture and to be successful here, you must be quick and love to learn, flexible with changing priorities, a true collaborator, and an innovative thinker. You are the kind of person who has a focus on results and loves to inspire and empower people. Below are the primary qualifications/skills required to be considered for the role:

  • Bachelor's degree from a four-year college or university in adult learning, communications, organizational development, human resources or a similar field

  • Minimum of 2-3 years' experience in training delivery, instructional design and/or performance consulting

  • You don't just know the principles of adult learning theory, you know how, when and why to apply the appropriate tactics and have examples to prove it

  • Technology plays a big part in your training approach therefore you are more than familiar with e-learning authoring tools such as Adobe Captivate, Premier Pro, Vyond, Articulate 360 Suite, etc. You also bring to the table a solid understanding of additional digital learning tools and strategies.

  • You are part detective as you are skilled at conducting training needs analyses, creating learning objectives and content to solve for performance gaps and align to business goals

  • Who's afraid of change? Not you! In fact, you embrace it, and move quickly to learn all its impacts and champion it forward to others

  • You possess a strong sense of urgency in driving projects to completion

  • You are not a silo; hence you enjoy working with people and across functional teams

  • Possess outstanding communication and relationship skills and fearless in your ability to facilitate conversations with leaders and SMEs in support of building right fit learning solutions

  • Command of project management tactics, inclusive of but not limited to prioritization, negotiation, multi-tasking, etc.

The following desired qualifications will greatly enhance the success of this position

  • One to three years' experience working in Healthcare, Benefits Administration or Human Capital Management space

  • One to three years' working with a software technology organization

  • Certification as a CPLP, SHRM-CP, or similar professional training or HR certification

What We Offer

  • Great compensation package, including a full suite of benefits.

  • The chance to work for a fast-growing, established tech company, and work side-by-side with a dynamic team of talented professionals.

  • Fast-paced environment with big goals and the opportunity make a big impact.

Top ten reasons to come to PlanSource:

#10: The size is right. Join a well-funded, established tech company that's growing fast but is still small enough for you to have a big impact.

#9: We are on a roll. Be part of a winning team More than 10,000 employers and 3.5 million consumers use the PlanSource Platform for benefits shopping, enrollment, billing and ongoing administration.

#8: Success is rewarded. With more than just a pat on the back, your success is recognized and rewarded. We take care of our employees in every way we can, with comprehensive benefits, cool perks, fun offices and no-holds-barred Nerf wars.

#7: You can grow and develop professionally. PlanSource has a great track record of internal promotions and filling open positions within the company.

#6: We give you the support you need. Different departments support you and provide you with the access and tools you need to succeed.

#5: Our business model is strong. With a leveraged sales model, our network of partners helps the organization succeed.

#4: Strong partnerships fuel your success. National partnerships with leading insurance carriers such as MetLife, Humana, Guardian and Unum provide a competitive advantage and added credibility.

#3: The benefits industry is on fire. Legislation including the ACA has created an urgent and pervasive need in the marketplace for our technology.

#2: PlanSource has the right product. Show off our sophisticated cloud-based technology that meets the needs of even the most complex benefit programs.

#1: PlanSource is the right company. Join an up-and-coming high-growth technology company that is well funded and values its employees and their families.

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