Instructional Designer - Intern

Amobee Redwood City , CA 94063

Posted 2 months ago

About Amobee:

The world's leading independent advertising platform, Amobee unifies all advertising channelsincluding TV, programmatic and socialacross all formats and devices. We provide marketers with streamlined, advanced media planning capabilities powered by in-depth analytics and proprietary audience data. Our platform and technology, provides the most advanced advertising solutions for the convergence of digital and advanced TV including linear TV, over the top, connected TV, and premium digital video. Enabling advertisers to plan and activate across more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter.

Amobee has been named to Fortune's Top 10 Best Workplaces in Advertising and Marketing. Amobee's platforms have been widely recognized amongst our industry winning numerous awards in technology innovation, see all Amobee Awards. We are a wholly owned subsidiary of Singtel, one of the largest telco companies in the world, reaching over 700 million mobile subscribers in 21 countries. Amobee operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee

Position Summary:

The Amobee Technical Writer & Instructional Designer intern is responsible for supporting writing, editing and other assigned tasks and strategies that support our self-service product training and documentation initiatives. The primary purpose of this role is to assist the Product Training & Documentation team with their projects. The role will report directly to the Sr Manager, Product Training & Documentation and play an important role working cross-functionally with Product, Product Marketing, and Client Services.

We are looking for an intern who is eager to work on new technologies, quick and keen to learn all aspects of content creation, has a positive outlook, can-do attitude and can be self-motivated to work well within our team. You will have the opportunity to learn first-hand about all aspects of supporting our approach to self-service customer support with a leading technology company.

Responsibilities:

  • Support the Training & Documentation team by conducting administrative tasks that support's Amobee's self-service customers.

  • Quickly learn existing processes and procedures to support various content initiatives.

  • Complete assigned tasks to support our self-service knowledge base.

  • Collaborate with management to achieve specific goals and objectives including transferring content from an existing tool to the new Knowledge base application .

  • Take screenshots and videos to accompany articles in the Knowledge base.

Required Qualifications:

  • Currently enrolled with an accredited College or University that has implemented a student Intern Program.

  • Must be able to work a minimum of 16-20 hours per week in the Amobee Redwood City office.

  • Current enrollment in an undergraduate program

  • Advanced level Microsoft Office (Excel, PowerPoint, Word, Outlook).

  • Advanced level Google Suite (Docs, Slides, Sheets, Forms)

  • Familiarity with Slack a plus.

  • Excellent verbal and written communication skills.

  • Demonstrated ability with regard to writing, editing and following directions.

  • Requires highly developed interpersonal skills to effectively work with executives and public stakeholders.

  • Skilled in managing multiple projects for delivery in a timely manner and within budget.

  • Exhibit professionalism at all times.

  • Strong work ethic, integrity and high level of confidentiality of sensitive information.

  • Resourceful, self-Starter and have the ability to multi-task and proactively manage all logistics for a given task.

  • Be able to work quickly under pressure in-fast paced, high volume of activity and a deadline driven environment.

  • Ability to work with colleagues in different geographical locations.

  • Organizational skills that enable work efficiency on an individual and team basis.

  • Legally able to work in the United States.

Location: Redwood City, CA

In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.

#LI-MG1

#GDMB

IND-MG


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior UX Designer

Yummly

Posted 2 days ago

VIEW JOBS 3/28/2020 12:00:00 AM 2020-06-26T00:00 Born from the belief that great things come to those who cook, Yummly provides limitless inspiration, with the tools to make it happen-from recipe discovery to prep to perfect results. Just as appliances removed the most cumbersome chores, the next tipping point in daily life is upon us in the food space. A system of personalized discovery that learns you better to serve you better, so the question "what's for dinner?" is answered before it's even asked. Yummly has grown to over 28M registered users and our mobile apps are consistently one of the leading recipe apps on iPhone, iPad, Android, and Windows. Next on the menu? Building the connected kitchen of the future. Yummly is seeking a seasoned and experienced UX Designer to join our food-obsessed team and lead the UX function in developing the next phase of category-defining smart cooking and connected kitchen products. Join the Yummly Design Team in crafting great experiences that help home cooks plan, prep, and cook meals faster and more easily through smart personalized guidance. We want you to elevate our user experience efforts to the next level through your passion for future-facing user-centric design solutions that will help further shape and strengthen our position in this space. As Senior UX Designer: * You are a thought leader that thrives on bringing innovation to your work. * You pride yourself in designing meaningful experiences that delight and inspire users. * You are organized and detail-oriented, fluent with UX best practices and emerging trends. * You advocate for intuitive affordance and design from the point of view of the user - while understanding and meeting the needs of the business. * You are an expert communicator and are able to articulate the rationale that informs the decision-making in your work. * You use data and supporting research methodologies to inform your perspective and develop design hypotheses. * You continuously seek out improvements in usability and validate your thinking through user testing. * You work collaboratively with product, engineering, marketing, content, visual design, and data science teams to build the best products possible. Responsibilities: * Champion the role of UX and user-centric design within the organization. * Define and uphold best-in-class UX design processes that streamline the product design cycle. * Oversee the development of a consistent UX design language and design pattern libraries. * Scope and design new features for mobile and web environments - and engage with relevant teams throughout the development process to ensure delivery meets expectations and performs as intended. * Utilize a fully developed skill set - including researching, sketching, and iterating - to develop actionable design solutions. * Identify and document use cases that improve life in the kitchen with Yummly. * Bring clarity to solving complex problems through thoughtful information architecture. * Map the flow of user traffic and data to identify areas for improvement and solve problems at the early stages of the design process. * Create wireframes, clickable prototypes, and high fidelity UX flows and design to drive design decisions and optimize user experience. * Conduct usability testing remotely and on-site at Yummly (at times using our fully equipped professional kitchen!) * Communicate design expectations and interaction behaviors to engineering and QA teams using the most appropriate tools and means available. Qualifications: * An inspirational, wide-ranging portfolio of your work you can share including work for mobile and web. * 5-8 years of relevant design experience with examples of productionalized design work you have shipped. * Exceptional knowledge of IA and interaction design specifications, wireframes, mockups, prototypes. * Extensive experience with design validation and usability testing. * Experience using metrics and leveraging analytics tools to track user behavior and develop data-driven insights. * Well-versed with UX and workflow tools such as Sketch, Zeplin, Abstract, InVision, and/or other industry-standard tools such as Axure, Omnigraffle, etc. * Excellent understanding of iOS, Android, and website technological capabilities. * Bachelor's degree in UX Design, HCI, Graphic Design, or related qualification, or equivalent design industry. Master's degree is a bonus! Bonus: * Hands-on experience or education in design research and behavioral economics. * Start up experience. * Passionate about food. And a little more about us: At Yummly, we are a team of talented and diverse technology professionals on a mission to rule the kitchen. We've seen great success using machine learning and artificial intelligence to make cooking fun, easy, and personalized. Our iOS and Android apps have 4.5+ star reviews, millions of downloads, and many awards (download and give it a try!). We were acquired by Whirlpool, the world's largest home appliance maker. Together, we have appetizing aspirations to build the fully-connected kitchen of the future. We work in a historic old building in downtown Redwood City, a few minutes walk from Caltrain at the Redwood City Station. In mid-2020, we will be relocating to a new custom built office in San Carlos. Please talk to us if you have a love for design, hard problems, and food! Yummly is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Yummly Redwood City CA

Instructional Designer - Intern

Amobee