The world's leading independent advertising platform, Amobee unifies all advertising channelsincluding TV, programmatic and socialacross all formats and devices. We provide marketers with streamlined, advanced media planning capabilities powered by in-depth analytics and proprietary audience data. Our platform and technology, provides the most advanced advertising solutions for the convergence of digital and advanced TV including linear TV, over the top, connected TV, and premium digital video. Enabling advertisers to plan and activate across more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter.
Amobee has been named to Fortune's Top 10 Best Workplaces in Advertising and Marketing. Amobee's platforms have been widely recognized amongst our industry winning numerous awards in technology innovation, see all Amobee Awards. We are a wholly owned subsidiary of Singtel, one of the largest telco companies in the world, reaching over 700 million mobile subscribers in 21 countries. Amobee operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee
The Amobee Technical Writer & Instructional Designer intern is responsible for supporting writing, editing and other assigned tasks and strategies that support our self-service product training and documentation initiatives. The primary purpose of this role is to assist the Product Training & Documentation team with their projects. The role will report directly to the Sr Manager, Product Training & Documentation and play an important role working cross-functionally with Product, Product Marketing, and Client Services.
We are looking for an intern who is eager to work on new technologies, quick and keen to learn all aspects of content creation, has a positive outlook, can-do attitude and can be self-motivated to work well within our team. You will have the opportunity to learn first-hand about all aspects of supporting our approach to self-service customer support with a leading technology company.
Support the Training & Documentation team by conducting administrative tasks that support's Amobee's self-service customers.
Quickly learn existing processes and procedures to support various content initiatives.
Complete assigned tasks to support our self-service knowledge base.
Collaborate with management to achieve specific goals and objectives including transferring content from an existing tool to the new Knowledge base application .
Take screenshots and videos to accompany articles in the Knowledge base.
Currently enrolled with an accredited College or University that has implemented a student Intern Program.
Must be able to work a minimum of 16-20 hours per week in the Amobee Redwood City office.
Current enrollment in an undergraduate program
Advanced level Microsoft Office (Excel, PowerPoint, Word, Outlook).
Advanced level Google Suite (Docs, Slides, Sheets, Forms)
Familiarity with Slack a plus.
Excellent verbal and written communication skills.
Demonstrated ability with regard to writing, editing and following directions.
Requires highly developed interpersonal skills to effectively work with executives and public stakeholders.
Skilled in managing multiple projects for delivery in a timely manner and within budget.
Exhibit professionalism at all times.
Strong work ethic, integrity and high level of confidentiality of sensitive information.
Resourceful, self-Starter and have the ability to multi-task and proactively manage all logistics for a given task.
Be able to work quickly under pressure in-fast paced, high volume of activity and a deadline driven environment.
Ability to work with colleagues in different geographical locations.
Organizational skills that enable work efficiency on an individual and team basis.
Legally able to work in the United States.
Location: Redwood City, CA
In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.