Instructional Design Specialist

DXC Technology Tucker , GA 30084

Posted 2 months ago

Job Description:

Knowledge and Skills:

  • Ability to communicate effectively with internal and external customers, and build collaborative work relationships

  • Strong written, verbal, and visual communication skills

  • Ability to learn quickly and to work in a team environment

  • Good presentation skills


  • Develop an understanding of the MMIS, the client, and the industry in order to create ongoing effective learning plans

  • Follows the Instructional Systems Life Cycle (ISLC) to plan, prepare, and deliver training

  • a. Follows the Instructional Systems Life Cycle (ISLC), described in section 2.6, to outline the planning, preparation, and delivery of the training

  • b. Develops Computer Based Trainings (CBTs) and obtains DCH approval

  • c. Manages and maintains the Learning Management System (LMS-Inquisiq) including courses, curriculum, materials, user groups and permissions

  • d. Develops and/or assists in the development of training session presentations to ensure the delivery of effective and accurate user training. This includes facilitator guides, PowerPoint presentations, handouts, and job aids

  • e. Assists with the preparation of the user training schedule

  • f. Participates and/or conducts user training sessions as needed for the training staff.

  • g. Evaluates feedback from staff on processes for use in training sessions to maintain consistency.

  • h. Conducts the appropriate research to identify training needs, associated processes, and policies related to the topics for which the training session is developed.

  • Assists in comparing training materials with the GAMMIS panels and change orders to ensure that the training materials accurately reflect the current GAMMIS panels.

  • j. Updates CBTs and training materials based on changes made to the GAMMIS.

  • k. Provides the GAMMIS updates to the Provider Relations Field Services team through the Provider Relations Field Services Publications Coordinator.

  • l. Assists the Provider Relations Field Services team with developing provider training materials.

  • m. Checks Inquisiq registration and sends Outlook meeting invites to registrants. Also assigns user names and password to all Inquisiq users.

  • n. Runs Change Order report on a weekly basis and distributes CO's impacting training materials to appropriate trainers based on Functional Area assignments (includes CO and CSR status/dates).


  • Bachelor's degree

  • 2 years' work experience

  • Background in business education/training

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Instructional Design Specialist

DXC Technology