Performs a variety of duties related to computerized instructional support requiring the ability to use general and discipline specific software applications (programs).
A Senior Instructional Computer Lab Technician assumes responsibility for student instructional assistance exercising independent judgment in the interpretation and application of classroom procedures and policy. May coordinate duties of lower-level staff.
An Instructional Lab Technician provides instructional support within a framework of established procedures. The work of this class requires knowledge of general and discipline-specific software applications, and the ability to choose a limited number of alternatives in solving routine problems.
An Assistant Instructional Computer Lab Technician assists in providing instructional support within established guidelines and under immediate supervision. While a variety of tasks may be assigned, changes in procedures or exceptions are explained in detail as they arise.
SUPERVISION RECEIVED AND EXERCISED
Supervision is received by Information and Technology Services management personnel.
Provides work direction to lower-level staff. Supervision is exercised over student workers.
Examples of Duties:
Operates lab computers and network(s).
Assists students individually or in small groups with use of hardware and software applications; resolutions of associated problems.
Assist in preparation of instructional materials; copy paper and electronic materials; proctor exams.
Demonstrates to students and faculty the effective use of equipment and classroom materials.
Assists in the coordination of laboratory equipment and facilities.
Collects and records data regarding student attendance, equipment performance, and supply and program inventory.
Coordinates the use of the lab's equipment and facilities.
Selects, trains, evaluates and maintains schedules of student workers.
Performs other duties as assigned.
Current computer hardware and software and discipline-specific software.
Assist individual students in the use of the academic computing laboratory.
Establish and maintain effective working relationships with faculty, students and staff.
Read, comprehend and explain computer software user instruction manuals.
Demonstrate the proper utilization of equipment and materials.
Maintain order and discipline in the lab.
Successfully learn new software programs in a short period of time.
Understand and carry-out instructions.
Work effectively without supervision and when required, exercise prudent judgment necessary to a multi-cultural learning environment.
Recognize common errors with hardware and software, and take corrective actions.
Verbal and written communication skills.
Interview, train, and provide work direction to student workers.
Associate's degree from an accredited college or university or equivalent in the subject area of assignment.
Two years of experience assisting students or teaching the subject of the assignment to adults either at the community college or adult education level.
Experience with computers, and computer assisted instruction in the use of word processing programs.
Continuing Education Requirements:
Stay current in changing technology in assigned lab by reading and attending seminars and classes.
This position requires the following documents to be attached to your online application in order to be considered:
Transcripts showing required degree and coursework must be submitted. Unofficial transcripts will be accepted only during the application process.
Official transcripts are required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.
Please note: All required documentation must be attached to the online application by the applicant.
Additional documents not requested in the announcement, will not be reviewed. Those applicants deemed best qualified will be invited to the college for an interview.
Applications with incomplete information (i.e. statements such as - see resume) or missing documents will not be considered. If you have additional questions please call 818-240-1000 ext. 5921.
All completed applications and application materials will be screened to ensure that the minimum requirements stated in the job announcement are met. Those candidates who meet the minimum qualifications will be invited to the college for an examination. All candidates will be notified by e-mail of their final disposition in the selection process.
About the College
Glendale Community College (GCC) is nestled in the foothills of the San Rafael Mountains, centrally located at the intersection of three major freeways, just ten miles from downtown Los Angeles. Glendale is affectionately known as Jewel City, one of the fastest growing communities in the Southern California region. A vibrant hub of economic activity and cultural diversity; it is an exciting place to work and live!
GCC is recognized throughout the state as a model of shared governance and collegiality. Known for excellence and rigor, we have one of the highest transfer rates to the UC system and other California four-year colleges. Additionally, the college offers a broad range of vocational programs and takes pride in providing outstanding student services and curriculum to help prepare students for success in the 21st Century.
GCC is committed to maintaining an environment which provides opportunities to individuals with a wide variety of talents, experiences, perspectives, and backgrounds. We believe in the importance of diversity amongst our faculty, staff, and student population to better serve the college and surrounding communities.
Equal Employment Opportunity
Glendale Community College District provides all applicants for district employment with equal employment opportunities and provides present employees with training, compensation, promotion, and all other attributes of employment without regard to a person's race, religious creed, color, age, sex, national origin, veterans' status, ancestry, marital status, sexual orientation, medical condition, gender identity or disability.
Applicants who require a reasonable accommodation for the application, testing or interviewing processes should contact the Human Resources Department at the time of application submission.
Thank you for your interest in employment opportunities with Glendale Community College.
BOARD OF TRUSTEES
Dr. Armine G.
Hacopian, Ann H. Ransford, Dr. Vahe Peroomian, Anthony P. Tartaglia, and Yvette Vartanian Davis
CALIFORNIA COMMUNITY COLLEGES: THE WAY CALIFORNIA WORKS
Glendale Community College