Miami Dade College Miami , FL 33196
Posted 3 weeks ago
Job Details
Job Family
STAFF - Support Non-Exempt (SNE)
Grade
9
Salary
$16.99 - $20.55
Department
Learning Resources
Reports To
Campus Director, Learning Resources
Closing Date
April 1, 2024
FLSA Status
Non-Exempt
First Review Date
February 6, 2024
Job Summary
The Instructional Assistant I supports the Learning Resources department and provides instructional support to users.
Duties & Responsibilities
Enforces, maintains and explains MDC and Learning Resources policies and procedures to users
Explains to users how to navigate the Learning Resources website, databases, and use basic research tools
Assists users at the service desk by circulating materials and answering questions both face-to-face and remotely (social media, chat, email)
Assists with a Learning Resources service function; such as, interlibrary loan, circulation, serials, and tutoring
Assists faculty and students with the basic use of the facility including hardware and software
Collaborates with faculty to maintain special collections or items for students; such as, reserves, circulation, room reservations, instructional appointments and anatomy models
Assists with student informational workshops and other educational activities for Learning Resources
Conducts routine maintenance, troubleshooting and the preparation of physical space including hardware and software
Assists in gathering data for statistical reports
Creates and maintains a schedule for student assistants and part-time staff
Assists with payroll for student assistants and part-time staff
Performs other duties as assigned
Minimum Requirements
One (1) year of college (30 credits) in related field and three (3) years of related work experience; or Associate's degree in related field and two (2) years of related experience; or any equivalent combination of education and experience
All degrees must be from a regionally accredited institution
Knowledge of Microsoft Office, departmental software applications and basic research methodology
Knowledge and understanding of College organization, goals and objectives, and policies and procedures
Proficient verbal and written communication skills
Ability to write routine reports and correspondence
Ability to read and interpret documents and procedure manuals
Ability to perform standard equipment set-ups
Ability to multi-task and prioritize
Advanced ability to follow oral and written instructions
Ability to maintain effective interpersonal relations with students, faculty and administration
Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff
Preferences
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Equity Officer: Cindy Lau Evans, Director, Office of Equal Opportunity Programs / ADA Coordinator / Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-1; Miami, FL 33176. EquityOff@mdc.edu
Miami Dade College