Citizens Financial Group, Inc. Fairport , NY 14450
You might be asking yourself, "What exactly is an InStore Universal Banker?" We partner with top regional grocery store chains throughout our footprint to place bank branches right inside their store. As an InStore Universal Banker, you are at the forefront of delivering an exceptional banking experience to our customers as part of a convenient InStore branch team.
InStore Universal Bankers value strong relationships and find great satisfaction in helping others while offering sound advice. The dynamic and high-traffic environment of the InStore branch provides maximum opportunity for customer-centric, motivated and confident advisors like you to connect with customers and build a pipeline of new business for Citizens Bank. You'll make the most of every opportunity to be successful as a self-starter and "people person".
A Day in the Life of an InStore Universal Banker
Engage with InStore customers to build and deepen relationships by uncovering financial needs and recommending appropriate banking products, services and solutions
Identify new banking customers; grow relationships with existing customers through social interactions within the store along with outbound calls
Open new accounts and perform teller transactions to meet the needs of the customer
Comply with all policies, procedures and regulatory banking requirements
Resolve customer service issues; support banking convenience for customers by sharing and setting up self-service options
Partner with your InStore branch team and specialists to connect customers to experts who can help with specialized financial needs
Adapt, as needed, to meet the ever-changing financial needs of our customers and the communities where we do business
Bring a positive energy and confidence to Citizens Bank and its customers every day
Present a professional appearance as the face of Citizens
What can we offer you?