Institutional Cost Basis Representative

Td Ameritrade Southlake , TX 76092

Posted 2 weeks ago


  • Primary contact for escalated Tax Lot questions and issues

  • Maintain accurate client tax lot reporting data in the GainsKeeeper system and ensure compliance with all IRS and industry regulations related to the recording, retention, update, and transfer of cost basis information

  • Determine if client requests are accurate as well as make appropriate decisions on corporate actions, removal of worthless securities, versus purchase requests, etc


  • Complete work items from phone queue, internal correspondence, Salesforce cases and KANA emails to ensure maintenance of accurate and industry compliant cost basis information in Gainskeeper

  • Work with advisors to maintain and upload cost basis data within the Gainskeeper database includes providing solutions on exporting/importing via the Veo Admin Upload tool and the Gainskeeper templates

  • Research and update "specific lot" discrepancies with the Trading Desk

  • Generate custom reports and files for our advisors

  • Work with contra brokers, transfer agents and fund companies on cost basis related items

  • Assist the Institutional Brokerage Services Product Team with tracking/reporting issues on our electronic platforms


  • 1 to 3 years total experience

  • Financial Services Industry experience is preferred.

  • Gainskeeper Administration experience is preferred

  • Two years client service experience is preferred

  • High School Diploma or Equivalent

  • 4 Year College Degree preferred

  • Military education or experience may be considered in lieu of civilian requirements listed

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Institutional Cost Basis Representative

Td Ameritrade