If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.
Ferguson is currently seeking the right individual to fill an immediate need for an Installation/Service Agent. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!
As Installation/Service Agent, you will:
Install appliances including hooking up washing machines and dryers to manufacturer's specifications
Service Agent will be responsible for attending installation training seminars and keeping up-to-date on all product changes Service Agent will maintain product knowledge on Subzero, Thermador, Asko, Bosch, Miele, Whirlpool, Kitchen Aid, Jennair, Gaggenau, Maytag, Dacor, Viking, Marvel, Uline, Venmar, Scotsman and Fivestar
Work with customer to satisfy needs and concerns This may include quoting and selling customers product
Key locks and do take-off when necessary
Additional duties as required
Prior experience in installation and service within our industry is preferred. A successful Installer/Service Agent will possess the following:
Familiarity with our products
Good communication skills
Problem solving and listening skills
Organizational and time management skills
The ability to deal with a vast array of customers with varying levels of product knowledge
Ability to lift 90+ pound objects frequently and 50+ pound objects occasionally
As a large, successful company who prides itself on its stability, Ferguson can offer a competitive benefits package which includes the following: medical (two plans to choose from), dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!