Responsible for coordinating and scheduling installations by reviewing and managing Installed Sales paperwork and contacting installers and customers throughout the process, ensuring merchandise is ready for installer pickup or delivery by pulling and staging items beforehand, and confirming customer satisfaction. Also responsible for communicating and building relationships with installers, customers, and vendors and for assisting with the training and coaching of employees on the Installed Sales program and order management system.
Requires morning, afternoon and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Ability to read, write, and perform basic arithmetic (addition, subtraction).
6 months experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
6 months experience in an administrative role processing and filing paperwork including invoices.
Lowe's Companies, Inc.