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Installation Technician

Expired Job

Techperm, Inc. Rockville , MD 20847

Posted 6 months ago

Organize and direct hardware installations on site surveys. Assess and document current site network configuration and user requirements. Design and optimize network topologies. Analyze and develop new hardware requirements and prepare specifications for hardware acquisitions. Direct and lead preparation of engineering plans and site installation Technical Design Packages. Develop hardware installation schedules. Mobilize installation team. Direct and lead preparation of drawings documenting configuration changes at each site. Prepare site installation and test reports. Coordinate post installation operations and maintenance support.

Position Description:

Perform hardware and software installations for an enterprise environment of ~3500 personal computers, and ~1200 mobile devices.Provide pre-migration support in the form of customer interactions, device investigation and inventory, and coordination of hardware and software installations. Provide imaging support, following detailed documentation, to prepare and configure a machine for the end-user or customer. (Products such as MDT, SCCM, and BigFix may be used.) Leverage excellent customer relationship skills to introduce customers to new Operating System (Windows 10) and provide training and guidance during their migration.

Basic Qualifications:

  • 1+ years of hands-on experience with Microsoft Windows 10 in an Enterprise Environment
  • 1+ years working with HP Hardware (Laptops, Desktops, Docking Stations, etc.)
  • 1+ years working with Dell Hardware (Laptops, Desktops, Docking Stations, etc.)
  • Experience with troubleshooting and resolving basic technical issues on a Windows PC
  • Excellent communication skills when working with an end user or customer, including gathering information about their current operational requirements and duties
  • Ability to write and create documentation targeted towards end users, customers, and technical personnel
  • ITIL Foundations Certification.

    Additional Desirable


  • A+ Certification
  • HP Certified Technician
  • Dell Certified Technician


Applicant selected will be subject to a security background investigation and will need to meet eligibility requirements for a
Federal Government Public Trust clearance.Education:

High School Diploma

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Installation Technician

Expired Job

Techperm, Inc.