Installation Technician- Charlotte, NC

Stryker Corporation Raleigh , NC 27611

Posted 2 weeks ago

Job Description:

Installs, tests and repairs telecommunications and network equipment. Interfaces with client at client site. Performs all functions to meet customer and company specifications and to client's satisfaction.

This position requires knowledge that is acquired through experience, specialized education, or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job should possess a good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts & principles upon which the job is based. The knowledge can be acquired through a combination of job-related training and considerable on-the-job experience. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 3 or more years experience.

Basic Function

  • Provide onsite low level project management/installation/1st pass testing during integration process.

  • Supervise additional onsite installation personnel to achieve project completion if needed.

  • Perform instruction, full system testing and provide documentation on installed systems as defined in QIP.


  • Will make travel arrangements for self and possibly for other installation personnel, gather documentation and contact customer prior to every project when needed.

  • Will verify all aspects of infrastructure are in place upon arrival at site. Will work with and make suggestions to any/all contractors and customers regarding integration needs.

  • Will be required to comply with integration and documentation procedures and standards.

  • Will coordinate with offsite Project Managers and engineers conveying needs/issues to ensure appropriate tests, equipment and results are obtained.

  • Will submit daily reports to Project Manager, Installation Supervisor and appropriate individuals to maintain open and timely communication updates regarding integration process when instructed to do so.

  • Will work from written and/or verbal instructions.

  • Will communicate scope to additional installation personnel.

  • Will be required to perform initial system functional checks identify problem areas and affect calibration adjustments.

  • Will be required to read and understand system flow documentation and amend such documents to reflect the "as built" system.

  • Will train others on operational function of installed systems when applicable.

  • Must have a professional appearance while interacting with the client.

  • Must supervise daily work efforts of other installations personnel and additional sub-contractors specific to achieving project completion and maintaining quality when applicable.

  • Outside vendors and contractors: Must supervise work details of outside contractors to ensure quality system requirements are met.

  • Interacts with customers with regard to post market surveillance activities.

  • Is responsible for staying current on all assigned training.

  • Other duties as assigned by Project Manager, Installation Supervisor, and Regional Integration Service Manager.

  • Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met.

Work From Home: Yes

Travel Percentage: Up to 100%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Installation Technician- Charlotte, NC

Stryker Corporation