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Installation Technician

Expired Job

At&T Flagstaff , AZ 86002

Posted 4 months ago

As a DIRECTV Technician -

Installation, you will be responsible for providing our customers excellent

service through installing, troubleshooting, and upgrading satellite TV


Essential Duties and

Responsibilities include:

  • Preparing for installations by

reviewing installation orders, gathering equipment, supplies and tools and

coordinating schedules with customers.

  • Planning installations by

evaluating location, locating access and laying-out equipment and wiring


  • Establishing satellite TV

systems by installing equipment, running and pulling cable, programming

and calibrating equipment while adhering to codes, regulations and


  • Verifying satellite TV systems

for correct functionality and optimal performance by testing equipment and

connections and identifying and correcting any issues.

  • Maintaining accurate records

through documenting installations, services and repairs.

  • Maintaining and improving

service and rapport with customers through listening to their descriptions

of problems, answering questions and resolving issues through diagnosing,

troubleshooting, repairing, replacing and/or upgrading components.

  • Referring to schematics,

manuals and manufacturer's instructions as needed.

  • Maintaining a safe work

environment by following safe practices and adhering to safety policies.

  • Ensuring adequate supply levels

by inventorying stock, placing and verifying orders.

  • Updating and improving job

knowledge by participating in educational opportunities and reading

technical publications.

  • Enhancing the organization's

reputation through personal accountability for accomplishing new and

different requests and always striving to add value.

  • Other duties as assigned.

  • Must possess a valid driver's

license in the primary state of residence

  • Must be able to speak clearly,

concisely, and to communicate effectively in a courteous and professional


  • Solid written communication

skills required

  • Must be able to work full time,

up to and including six days a week; which may include nights, weekends,

and holidays, as required

  • Must meet company hiring

criteria for pre-employment screening, including drug test, criminal

background check, fitness for duty, and MVR check

  • Must be able to obtain all

necessary certifications, including SBCA, Service, SW iM, and Ka/Ku, as


  • Working knowledge of Microsoft

Office and inventory software systems preferred

  • SBCA and/or other industry

certifications preferred

  • Six months experience in

telecommunications, electrical, construction, or related field preferred

  • Working knowledge of handheld

electronics, including smart phones, iPads, etc., preferred

  • Must be able to lift up to 80

pounds and climb ladders up to 40 feet in length

  • Must be able to work in tight

spaces, including attics and crawl spaces

  • Must be able to work outside in

extreme weather conditions, including precipitation and temperature


  • Must be able to stand for

extended periods of time

  • An essential duty of the position

of Technician is to install satellite dishes with the use of a ladder on

customers 'homes. The ladders used by DIRECTV have been rated by the

American National Standards Institute (ANSI) to hold a maximum total

weight (including tool belt and equipment) of 375 lbs. To allow for the

weight of equipment an individual's weight cannot exceed 275 lbs.

  • To perform this job successfully,

an individual must be able to perform each essential duty satisfactorily. The

qualifications and requirements listed are representative of the knowledge,

skill, and/or ability required. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

Job ID 1839570

Date posted 09/18/2018

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Installation Technician

Expired Job