As a DIRECTV Technician -
Installation, you will be responsible for providing our customers excellent
service through installing, troubleshooting, and upgrading satellite TV
Essential Duties and
reviewing installation orders, gathering equipment, supplies and tools and
coordinating schedules with customers.
evaluating location, locating access and laying-out equipment and wiring
systems by installing equipment, running and pulling cable, programming
and calibrating equipment while adhering to codes, regulations and
for correct functionality and optimal performance by testing equipment and
connections and identifying and correcting any issues.
through documenting installations, services and repairs.
service and rapport with customers through listening to their descriptions
of problems, answering questions and resolving issues through diagnosing,
troubleshooting, repairing, replacing and/or upgrading components.
manuals and manufacturer's instructions as needed.
environment by following safe practices and adhering to safety policies.
by inventorying stock, placing and verifying orders.
knowledge by participating in educational opportunities and reading
reputation through personal accountability for accomplishing new and
different requests and always striving to add value.
Other duties as assigned.
Must possess a valid driver's
license in the primary state of residence
concisely, and to communicate effectively in a courteous and professional
up to and including six days a week; which may include nights, weekends,
and holidays, as required
criteria for pre-employment screening, including drug test, criminal
background check, fitness for duty, and MVR check
necessary certifications, including SBCA, Service, SW iM, and Ka/Ku, as
Office and inventory software systems preferred
telecommunications, electrical, construction, or related field preferred
electronics, including smart phones, iPads, etc., preferred
pounds and climb ladders up to 40 feet in length
spaces, including attics and crawl spaces
extreme weather conditions, including precipitation and temperature
extended periods of time
of Technician is to install satellite dishes with the use of a ladder on
customers 'homes. The ladders used by DIRECTV have been rated by the
American National Standards Institute (ANSI) to hold a maximum total
weight (including tool belt and equipment) of 375 lbs. To allow for the
weight of equipment an individual's weight cannot exceed 275 lbs.
an individual must be able to perform each essential duty satisfactorily. The
qualifications and requirements listed are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Job ID 1839570
Date posted 09/18/2018