Install & Service Team Manager

ADT Security Services, Inc Omaha , NE 68102

Posted 5 months ago

Company Overview:

The ADT Corporation (NYSE: ADT) is a leading provider of security and automation solutions in the United States and Canada for homes and businesses, people on-the-go and their network. Making security more accessible than ever before, and backed by 24/7 customer support, ADT delivers same-day service and live answer within seconds in customer operations, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 17,500 people throughout North America. More information is available at www.adt.com.

Position Summary:

An ADT Service & Installation Team Manager will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory.

  • Responsible for planning, implementing and managing the activities of the Installation and Service work force for a designated district. Key liaison between District service work force and Corporate Service

  • Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills.

  • Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.

  • Works with General Manager to meet profitability goals

  • Conducts meetings on a monthly/quarterly basis.

  • Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.

  • Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.

  • Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.

  • Ensures consistency of field installation and service activities.

  • Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.

  • Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.

  • Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results.

Education:

  • Associate degree or equivalent related experience.

Experience:

  • 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers

  • Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team.

Skills:

  • Solid business skills.

  • Must be conceptually oriented with the ability to think and act strategically.

  • Proven management skills with the ability to train, develop, and motivate.

  • Strong written and verbal communication skills.

  • Intermediate to advanced computer skills in a Microsoft Windows.

ADT LLC is an EEO Employer

Want to learn more about ADT?

Visit us online at www.adt.com


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Manager

Chipotle Mexican Grill

Posted 1 week ago

VIEW JOBS 10/10/2019 12:00:00 AM 2020-01-08T00:00 Service Manager (19028683) Description The Service Manager is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Managers to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed, and assist others with those tasks. In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: Food Quality Making sure great tasting, high quality food is served. Resolving food quality issues. Managing food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and enforcing the Daily Food Safety Checklist and food safety policies and procedures. Customer Interaction Resolving customer incidents and working to ensure positive customer experiences. Team Management Managing crew breaks, shift changes, shift meetings, and line schedules. Developing and cross-training all front of house Crew. Assisting with Crew performance reviews and the resolution of performance issues. Training and developing future Service Managers. Office Administration Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork. Overseeing office equipment and making sure office supplies are ordered as necessary. Ensuring the proper quantity of supplies are available as needed. Troubleshooting back of house computers and POS system. Miscellaneous Ensuring the line and reach-in cooler are organized and clean. Managing daily and weekly cleaning of the line, dining room, restrooms, and patio. Assisting with the execution of marketing promotions. The ideal candidate will: * Have Chipotle Crew member and/or Kitchen Manager experience * Be able to understand and articulate Chipotle's Food With Integrity philosophy * Have knowledge and experience of cash handling policies and procedures * Have knowledge of Food Safety and health department matters * Have managed office paperwork management before * Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location * Have a high school diploma * Have restaurant experience Primary Location: Nebraska - Omaha - 0666 - Legacy West-(00666) Work Location: 0666 - Legacy West-(00666) 2717 South 177th Street Omaha 68130 Job: Restaurant Management Job Posting: Oct. 09, 2019 Job Number: 19028683 Chipotle Mexican Grill Omaha NE

Install & Service Team Manager

ADT Security Services, Inc