Inspector / Inspectress (Housekeepeing) Kauai Beach Resort Full Time 19-015

Interval Leisure Group Lihue , HI 96766

Posted 2 months ago

Come join our team!

Come join our team!

Why?

You're Gonna Love It Here!

When you work at Aqua-Aston, you become part of our ohana. We are a tightknit group of diverse individuals who encourage each other to be our best selves.

It's Not Just A Job

Our employees smile, not because we want our guests to feel welcome, but because we can't help it. Our work is fulfilling because we're in the business of spreading aloha to our guests.

We Make Promises

Aqua-Aston offers competitive benefits, opportunity for growth, and a fun, rewarding work environment. We believe respect and teamwork are integral to our company's success.

Job Description

Position Summary:

Ensure Guests are treated with an Aloha Spirit, accurately, and efficiently. Provide guests with service that anticipates their needs. Responsible for maintaining standards of hotel cleanliness set by the Executive Housekeeper. Maintain clean facilities and ensure transfer of rooms with appropriate amenities and supplies. To clean all public and guest room areas of the hotel.

Responsibilities:

  • Inspects guestrooms to ensure housekeeping standards and employee performance.

  • Communicates constantly with guest services and maintenance to ensure that room status is updated and that priority requests are satisfied as soon as possible.

  • Makes sure VIP rooms are provided with appropriate extra amenities and services.

  • Able to perform all duties and responsibilities of house persons and room attendants.

  • Trains new employees and retrains those who fail to meet standards.

  • Maintain guest confidence, privacy, and security of guests, guest rooms and their belongings.

  • Ensures hotel security through key control.

  • Performs additional duties and responsibilities as assigned.

Requirements:

  • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

  • Ability to scrupulously follow all Kai Management Services LLC, and hotel policies and procedures.

  • Ability to retrieve information from a computer.

  • Must have a comprehensive knowledge of all hotel departments and functions.

  • Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.

  • High school education and relevant training and experience required. Additional education preferred.

  • Ability to timely obtain any required licenses or certificates.

  • Detail-oriented, ability to handle multiple priorities in a fast-paced environment.

  • Some experience in or any background in customer service.

Property/Location

KAUAI BEACH RESORT
4331 Kauai Beach Dr.

Lihue, HI 96766

Diversity Commitment

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

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Inspector / Inspectress (Housekeepeing) Kauai Beach Resort Full Time 19-015

Interval Leisure Group