What you will do:
The Inspection Manager shall oversee Sprinkler & Fire Alarm Inspectors for Johnson Controls.
How you will do it:
Oversee Sprinkler & Fire Alarm Inspectors' day-to-day tasks, recommend new hires & promotions; provide ongoing employee training & participate in performance evaluations
Maintain complete understanding of Company policies and review with inspectors to promote understanding and compliance on a daily basis
Consistently reinforce the message of "World Class Service Provider" and ensure delivery of customer service. Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely and quality manner
Responsible for setting fair and manageable quota assignments and territories for subordinates
Demonstrate a positive, professional attitude to all internal and external customers; actively participate in quickly resolving customer issues
Work with Inspections Coordinators on scheduling and reviewing deficiency inspection reports
Ensure delivery matches contractual obligations; prepare past due projections; know the weekly/monthly revenue/margin goals and consistently maximize productivity of assigned field personnel
Meet with customers and inspectors monthly to ensure delivery of quality inspections and overall customer satisfaction
Responsible for Safety initiatives and as Safety Champion will ensure all required training is compliant.
Perform additional duties as required
What we look for:
5 or more years of Management experience, preferably in a similar industry
3 or more years of experience in the fire protection/life safety industry
Understanding of P&L and the ability to oversee Sales activities.
Degree or diploma in Fire Protection or Electrical Engineering or equivalent work experience
Demonstrated leadership with effective verbal and written communication skills
Proficient with MS Office as well as online systems; knowledge of Oracle & maintenance scheduling systems a plus
Knowledge of applicable fire regulations and codes i.e. OFC, ULC etcrequired
High School Diploma or equivalent required
Must have excellent communication skills, using tact and diplomacy when dealing with customers
Strong organizational skills, positive attitude, and able to learn quickly
Possess a valid driver's license and a driving record that meets company requirements
Must be able to pass a pre-employment background and drug test
Be able to obtain and retain any licenses that are required by National, State and Local Codes
Who we are:
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
Johnson Controls, Inc.