Insight & Analytics Director

Waggener Edstrom San Francisco , CA 94118

Posted 7 months ago


The I&A Director will be responsible for co-owning communication and implementation of the organization's business strategy with an assigned team and participates in and communicates the execution of the business plan. This role owns a major client and account team strategy along with relationships and satisfaction for the client's analytics programs.


Job Functions:

  • Directs and controls the activities of a broad functional area (I&A) within the company to include planning, staffing, budget and expenses management; Leads I&A client specific business analyst team of 15+ in addition to include 4 client Business Leads.

  • Owns training identification and strategy for the I&A team (hard and soft skills). Partners with Data Lead, Central Lead, and Research Lead on execution.

  • Develops and maintains the team culture in a way that stays true to agency core values.

  • Owns financial management of the assigned client business in partnership with CAO/SVP and Finance team.

  • Leads specific client organic business development.

  • Collaborates with Data Lead, Central Program Lead, and Research Lead to develop and deliver analytics/research offerings based on client needs and expectations.

  • Participates in and helps inform solutions development and organizational evolution.

  • Participates in and helps inform execution of I&A business plan; Regularly interacts with executives and/or major customers to include negotiation or influencing decisions regarding matters of significance.

  • Owns the specific Client & Account Team strategy, relationships and satisfaction including serving as the senior consultant for client specific analytics programs

  • Erroneous decisions will have a serious impact on the overall success of functional, division, or company operations.

  • Other duties as assigned.


Minimum/Preferred Requirements:

  • Bachelor's degree in Mathematics, Statistics, Economics or similar applicable field is required; Master's degree is highly preferred.

  • 7-10 years of Data Analytics team management experience required.

  • Extensive experience in all I&A disciplines, client management and engagement experience is preferred

  • Proven success in managing large teams or multiple accounts preferred.

Additional Requirements:

  • Ability to inspire their team through career and personal development.

  • Solid organizational and project management skills.

  • Self-motivated and able to adapt quickly to changing priorities and tight deadlines in order to manage creative capacity.

  • Possess exceptional communications skills.

  • Client and business environment: Customer service orientation is a must. Job pressure may exist from requirement of handling multiple tasks.

  • Must be able to work more than 40 hours per week on occasion

  • Experience working globally or with colleagues in multiple locations

  • Strong presentation and consulting skills along with the ability to read, write and speak English

  • Ability to lift up to 25 lbs.

Equal Opportunity Statement

Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.

Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sex

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Insight & Analytics Director

Waggener Edstrom