Responsible for growing our business by closing sales. Main focus will be on quoting and closing the sale in our Motorcoach and Mini Coach divisions. Focus will be on working up quotes, selling our services and closing deals. Will follow and execute the Cardinal Buses, LLC Sales Process. The sales process will occur by answering the phone in the office along with making outgoing phone calls and prospecting for new customers. Responsible for tracking their quotes and following up on their quotes in order to meet their sales goals. Other duties as assigned.
KEY RESULT AREAS
a) Effectively manage customer communications by providing product information, quotations, specifications and other requested information.
b) Become knowledgeable of all vehicles, available services, DOT (Department of Transportation) regulations and other requirements that apply to the services we provide.
c) Develop and maintain positive relationships with retail and corporate customers to achieve customer satisfaction.
d) Follow up on outstanding quotes to ensure agreed upon sales goals are met.
2) Enter quotes and sales orders ensuring accuracy and completeness. (30%)
a) Enter trip and client information into computer systems and complete paperwork accurately and ontime.
b) Monitor e-mail for customer requests and follow up appropriately.
c) Track travel and booking activities in the system to ensure accuracy regarding trip or services.
Minimum of two (2) years prior experience in a sales environment.
Demonstrated ability to use computers to input, store and retrieve information. Proficient with Microsoft Word, Outlook, and Excel.
Ability to communicate in a friendly and professional manner.
Demonstrated ability to work well with others collaboratively in a team environment.
Displays a sense of urgency and provides information to our clients in a professional manner and in a timely fashion.
Excellent organizational skills and the ability to multi-task.
High degree of attention to detail and ability to analyze and solve complex problems.
Experience in transportation(people/customer service)and/or travel industry.
Familiarity with computer programs for the transportation industry.
We Go the Extra Mile!
EOE of Minorities/Females/Vets/Disability
Go Riteway Transportation Group