Inside Technical Sales Representative

Straumann Andover , MA 01810

Posted 2 months ago

Company Description

Straumann stands for premium Swiss quality, precision and innovation delivering confidence in dentistry, backed by the largest global scientific network. As the global leader in implantology, we deliver cutting-edge innovations that are regarded as industry benchmarks and disruptive technological breakthroughs, supported by long-term scientific evidence. We push the boundaries to enable the next generation of dental care. Straumann stands for premium Swiss quality, precision and innovation delivering confidence in dentistry, backed by the largest global scientific network. As the global leader in implantology, we deliver cutting-edge innovations that are regarded as industry benchmarks and disruptive technological breakthroughs, supported by long-term scientific evidence. We push the boundaries to enable the next generation of dental care.

Job Description

  • Generate New Sales
  • Drive new customer acquisition by closing qualified leads, using a consultative selling approach. Achieve and exceed targets and performance metrics in line with business requirements.
  • Generate Incremental Sales
  • Proactive outreach to existing Customer base in order to increase sales and revenue by targeting qualified accounts (identified via predefined data analysis) that have incremental sales potential.
  • Provide Support - as a Virtual Implant Partner you are the only point of contact for your customers and are responsible for pre- and post-sale prospect/customer support by providing effective dental implant consultancy via direct telephone contact. Drive and leverage the support in the community and promote guided learning paths.

  • Sales Lead Qualification

  • Ensure data consistency through combing database, qualifying prospects, and identifying high-potential Customers on specific product franchises across the Straumann Group brands.
  • Establish & Build Relationships
  • Establish trust with prospects, and build partnerships with existing Customers, to identify clinical needs and business opportunities. Work closely with the Sr. Inside Sales Manager and in partnership with the Community Managers to bridge the identified needs and opportunities, maximizing incremental sales opportunities.


  • Bachelor's Degree preferred and / or equivalent job experience.

  • Minimum 2 years sales experience making outbound calls (e.g. direct sales, B2B or B2C, lead generation, market intelligence/research, business development, agency recruiting) or relevant outbound calling experience.

  • Experience in the dental industry and specifically in the discount/value space is preferred.

  • Must have solid computer skills and the ability to multitask within these systems. Strong familiarity with order entry and CRM system task and activities management is preferred.

  • Experience working with an Enterprise sales tool (required); SAP experience is a plus.

  • Proficient MS Office skills in Excel, Word and Outlook required.

  • Strong written and verbal communication skills.

  • Ability to thrive in a fast-paced and agile work environment.

Additional Information


  • Strong work ethic and self-motivated to make a high volume of outbound sales calls daily.

  • Must possesses a positive mindset, open to coaching and learning, resourceful, collaborative and self-driven.

  • Collaborative in approach to working with other teams in the organization. Ability to build relationships and win the confidence of both the Customer and Peers.

  • Enjoy working in a collaboratively competitive and fun environment. Achieve your goals while also making others around you better too!


  • Is inquisitive and actively seeks knowledge, clarity and context.

  • Must be a professional capable of clearly and concisely communicating essential information including products, programs, and promotions.

  • Possess a go-getter attitude! You strive to turn any "No!" you get into a "Yes!"

  • Work with a sense of urgency, yet maniacally process oriented and customer focused.

  • Consultative, enthusiastic, thoughtful, and empathetic in your professional communication - know your stuff so you can think on your feet in a conversation or during a product demo.

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Inside Technical Sales Representative