Inside Solution Sales Manager

Servicenow Waltham , MA 02154

Posted 2 months ago

Company Description

ServiceNow is making the world of work, work better for people. Our cloudbased platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.

We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

ServiceNow is looking for a Inside Solution Sales Specialist to join our expanding Inside Sales team. TheInside Solution Sales Specialist willmanage the market success of ServiceNow's [Product Line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. The goal will be to excel in this Inside Sales Role and earn a chance to be promoted into a Field Sales Role.

What you get to do in this role:

The Inside Solution Sales Specialist builds relationships with clients while achieving quarterly and annual sales quotas for an assigned product line and territory.

  • Drive sales opportunities and business relationships over the telephone with influential contacts within Commercial Accounts

  • Focus on understanding an organization's plans and how ServiceNow solutions map to these

  • Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams

  • Organize resources necessary to further the sales cycle (e.g., Solution Consultants, Customer Service, Marketing etc.)

  • Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals

  • Use Data Management through all sources such as CRM, social media, search engines and press

  • Occasional travel for training or meetings may be required


To be successful in this role you have:

  • 3+ years successful experience with telesales, lead follow-up, cold calling or new business sales, over the telephone, with 1+ years success generating new business sales of enterprise-class solutions

  • Experience with the sales process with the ability to navigate and progress short but complex sales cycles

  • Familiarity with Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies

  • Flexibility to work extended hours during peak periods


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Inside Solution Sales Manager