Job ID R77586 Date posted Jan. 21, 2019
Inside Systems Engineer
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as an Inside Systems Engineer in our Enterprise team in Brentford.
Our field sales professionals rely on proactive technical support during the sales process and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.
The Systems Engineer (SE) is part of the EMEA Inside Sales SE Pre-Sales team, and is specifically assigned to provide Pre-Sales technical support to the Inside Sales Enterprise team based in Brentford, London. Fluent English speaking skills are a requirement for this role.
The Inside SE team work with the Inside Sales Reps (ISR's) to help develop the most appropriate technical solutions to meet the customer's IT and Business needs which typically includes Data Storage, Back Up and Recovery and Cloud Computing technologies. The Inside SE team are part of the EMEA Pre-Sales Organisation whose Pre-Sales mission is: Get the Technical Win.
Directly engage on customer opportunities to position the technical value of the DELL EMC solution leveraging all the tools and capabilities available
Advise Inside Sales Reps (ISR's) in all technical pre-sales support functions, providing technical advice to ISR's and aligned focus Partners on best solutions
Provide Pre-Sales support to ISR's on customer conference calls at various stages of the sales cycle
Provide demos of EMC products through WebEx and/or similar on-line tools
Provide Get Modern Assessments and Live Optics as part of the Sales cycle
Develop and Respond to RFP's as requested from aligned Partners and ISR's
Mentor and assist other SE members in resolving ongoing cases
Bachelors Technical (or equivalent)
3-5 Years post qualification experience in an IT technical role
Typically network or systems administrator or similar
Ideally with strong server (Windows, UNIX or Linux),
Storage experience (SAN and/or NAS). Backup and Recovery knowledge/experience
Information Storage Management (ISM) and EMC Proven Professional Certification an advantage.
Knowledge of DELL EMC Products such as Unity, Compellent, VMAX, Isilon, Recoverpoint, Avamar and Data Domain
Virtualization knowledge (VMware and Hyper-V)
Cloud Computing knowledge
Customer facing skills, Training and Presentation skills. Strong communications skills. Good organization and time management skills
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.
If you have the technical skills to take our sales to the next level, this is your opportunity to develop with Dell.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.
As members of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancies and ensure our recruitment process is inclusive and accessible.
If you require any assistance in applying for an open position or have any specific requirements to attend an interview, please contact UK_Talent_Acquisition@Dell.com