Inside Sales Specialist

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

In this hybrid Inside Sales Specialist you will work together with our dedicated Electrical Fastening Solutions Sales team (CADDY, ERICO, ERIFLEX & LENTON), responsible for Middle East. At local level, you will have two peers, part of the same team in function.

Your main objectives will be achieving sales goals and maintaining relationships with relevant influencers within the existing accounts. You will collaborate cross-functionally with our Customer Care & Engineering teams, as well as externally with both End-Users and Channel partners. The role involves <10% travel.

• Actively support the demand creation and selling process by coordinating cold-calling campaigns to develop new opportunities, following up on open leads, opportunities and quotes

• Track sales progress through accurate forecast and sales funnel management of opportunities in CRM tool

• Establish a map of buyers/influencers at assigned accounts to identify cross-selling opportunities for account penetration

• Become a Super user of Salesforce.com to supervise sales activities in their assigned territory, set up new accounts and contacts, and assign tasks to the appropriate field salesperson

• Support targeted marketing actions, campaigns, and external events

• Conduct predictive analysis to avoid customer leakage

• Ensure effective relationships between end users and channel partners in providing business leads and recommend selling prices within the supervision of Pricing & Product Management teams

• Help to manage the claims resolution process and RMA's

• Assist with analyzing competitors, market positioning, and benchmarking of products

• You are a key team member in collecting ideas for new product developments from Voice of Customers!

YOU HAVE:

• Bachelor's degree in Business, Marketing, or Related Field is preferred

• Ideally 3+ years experience in Customer Service or another Inside Sales role

• Experience within electrical or technical market represents an advantage

• Upbeat, highly-motivated personality and a standout colleague, able to easily form relationships

• Excellent skills in communicating confidently with both technically trained and non-technical customers

• High level of organizational and time management skills

• Ability to be self-motivated, self-directed and self-managed

• Demonstrated perseverance in converting leads into sales

• Knowledge of English, Arabic & Dutch languages is a must.

What you will get:

• Market competitive salary

• 13th month salary paid in December

• Travel allowance, 8% holiday allowance

• 27 holidays + 13 ADV days

• Hybrid working (2 days per week from home) after the introduction period

• Pension plan (PME)

• Bike Plan

• Employee Referral Program

• Stock Program

• Good career and education opportunities

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

• At nVent, we connect and protect a more sustainable and electrified world with inventive electrical solutions. We're a nearly $3 billion high-performance electrical company with a dedicated team of 10,000+ people at more than 130 sites around the world. Our solutions deliver value to industrial, commercial, residential, energy and infrastructure customers, providing mission critical solutions that improve performance, lower costs and reduce downtime.

• We design, manufacture, market, install and service high-performance products and solutions that connect and protect mission critical equipment, buildings and essential processes. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, RAYCHEM, SCHROFF and TRACER.

• Commitment to strengthen communities where our employees live and work

• We encourage and support the philanthropic activities of our employees worldwide

• Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:

• Innovative & adaptable

• Dedicated to absolute integrity

• Focused on the customer first

• Respectful and team oriented

• Optimistic and energizing

• Accountable for performance

• Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.

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